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October 2024 by Marie-Andrée Couture
Great service. I placed an order, I received it very quickly. There was a small error in the order. I received feedback very quickly. They resolved my problem efficiently. Thanks for everything. I recommend this store.
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June 2024 by Judith Landry
Very nice shop! The whole team is very friendly, I received excellent service for an online return! They respond quickly to emails!
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March 2024 by Naya Erbaf
Disastrous after-sales service: I pay for my order of several products on their online site. A person calls me a few days later to tell me that my order will not be complete (because they are not competent enough to manage their stock properly).
The person does not apologize at any time and is very unpleasant, so I ask to completely cancel my order, which the person refuses to do. She just wants to refund me for the missing item….because that’s their policy.
After reminding her of the consumer protection law, she finally canceled my order completely.
In short, first and last experience here
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February 2024 by Catherine Blackburn
I fell in love with this great store! Super friendly staff and they gave me good advice according to my needs, I found the perfect gift!!!
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December 2023 by Catherine Jodoin
Attentive and fast, their service is impeccable... I have been ordering from them for a long time and I am always satisfied ??
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November 2023 by Sue 1744
Please read their returns policy carefully BEFORE making an online purchase.
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November 2023 by Laurence Lemay
Great for thrifting, inexpensive clothing for 0-24 months, carters, Peekle, Zara, old navy, Gap. Lots of great finds. Lots of Quebec products. I recommend 100% ☺️
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October 2023 by gosselin vicky
Ideal customer service, employees are understanding, always attentive to customer requests. Beautiful products are offered. Don’t hesitate to go there!
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October 2023 by marie-lou P
Bad service...too bad because I loved this store but I won't go back there again..
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August 2023 by Marie-Ellen Desrosiers
The ideal shop to equip ourselves for our children's lunches. Diversified products for all budgets. Nice selection of board games for children. Fast order processing. One of my favorite shops!!
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August 2023 by fanny grenier-st-onge
Very disappointing customer service, was not informed about car safety rules vs winter safety solutions. Although I doubted the sizes offered, I was not offered to try anything.
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August 2023 by Sarah Massicotte
I simply love everything about this store, whether it's the thrift store, the selection of games, children's clothing and the great customer service!
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May 2023 by Roxanne Gauthier-Malette
(Translated by Google) I discovered grasshopper and ladybirds 2 years ago via social networks and I am very happy! Always had good customer service and delivery is always fast! A great company close to their client!!They often have promotions!!(Original)J'ai découvert sauterelle et coccinelles depuis 2 ans via les réseaux sociaux et je suis très heureuse! Toujours eu un bon service à la clientèle et la livraison est toujours rapide! Une belle compagnie près de leur client !!Ils ont souvent des promotions !!
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April 2023 by Mary-pier Duchesne
(Translated by Google) I am a mother of three children and I also have a daycare service. I discovered Sauterelles et Coccinelles on Instagram a few years ago. I really like the capsules that show the games. The website is easy to access and very well done. The last games I ordered are all on the farm. My children like it very much.(Original)Je suis une maman de trois enfants et j'ai également un service de garde . J'ai découvert Sauterelles et Coccinelles sur Instagram depuis quelques années. J'aime beaucoup les capsules qui montrent les jeux . Le site internet est facile d'accès et très bien fait . Le dernier jeux que j'ai commandée est tous à la ferme . Mes enfants l'aiment beaucoup.
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April 2023 by Melanie Roux
(Translated by Google) I just wanted to share with you our in-store experience this morning at the St-Jérôme store!What service… two super pleasant and attentive women! A big wow for the service received today ?You will definitely find what you are looking for for children ?(Original)Je voulais simplement vous partagez nôtre expérience en magasin de cette avant-midi à la boutique de St-Jérôme!Quel service… deux femmes super agréables et très à l’écoute! Un gros wow pour le service reçu aujourd’hui ?Tu trouveras assurément ce que tu cherches pour enfants ?
