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October 2024 by Philip Campana
Was told 20-45 mins. Great! 70 mins later, call them back cause guy never showed. Tells me "oh it's gonna be another 45 min wait"
OK. Cancel my request and 1-star review. "Thanks for letting me know the guy will be late!"
Nice way to run a business. Don't believe all these 5-star reviews. They feel fake.
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March 2024 by Andii Erestor
Terrible customer service. The receptionist doesn't even let you explain your situation, just throws you on hold without notice. I'll just tow myself I guess? ?♀️
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January 2024 by Marie-Lyne Nault
What a bunch of carefree people in the middle of winter they say that it will take 30 to 60 minutes and after 60 minutes when we call back they say another 60 minutes a real danger for hypothermia, frankly dangerous!!! (of course I called another tow which came in 15 minutes!!!) there is a big lack of management and communication in this company, rotten teamwork.
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January 2024 by Jany Prudhomme
very slow service, more than 2 hours of waiting
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November 2023 by Stéphane Trudel
Super courteous and professional service
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November 2023 by Serge-Édouard Jeanniton
I was stuck in a bank of snow and ice and in less than 30 min. the tugboat came to get me out of there!! He was polite, courteous and patient… Thank you Frédéric BR and the whole team.
I recommend 100%
H.E.Jeanniton
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November 2023 by Elhadji Mamadou NDIAYE
Fast and efficient. Thanks for the diligence.
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November 2023 by Philippe Lafreniere
Professional, courteous and fast service...WOW!! ?
I recommend it ?
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January 2023 by PIERRE PAQUETTE
(Translated by Google) Fast, courteous service and even the person who answers the phone is a connoisseur ?(Original)Service rapide, courtois et même la personne qui répond au téléphone est un connaisseur?
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November 2022 by Elodie Noel
Mr. Yan towed our car into our temporary shelter after CAA had just left it on the sidewalk and said he was unable to get it back into the shelter!
He also took the time to double-check our battery and alternator!
Exemplary and ultra-fast service despite the beautiful storm of the day! and at a more than reasonable cost!
I highly recommend!
thank you for your excellent service!
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November 2022 by Adel Elies
I seriously wonder how this company has almost 5 stars. It's certain that the reviews are fake and that they give themselves a good rating because their organization is atrocious. I called a towing and was assured it should arrive between 30 and 90 minutes. I call 75 minutes later and am told to wait another 35 minutes because the delivery person is stuck at an accident site. After about 30 minutes a driver arrives only to tell me that his truck is broken and that he is not capable of towing it and that one of his colleagues has already been notified and that he is in road to pick up my car. Another 30 minutes later I call and am told that the driver is stuck in traffic and will be there in 35-40 minutes. Gigantic waste of time. Lack of organization. Equipment that does not work. You still have to be bold to ask for $145 + tax for a towing of barely 10-15 km and not know how to manage such a simple and easy business.
Have another company tow you, saving your time and money.
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March 2022 by Chika Pow Pow
(Translated by Google) wow! Simply wow! Fast and efficient service, competent and very kind staff! Thank you I recommend them!(Original)Wow ! Tout simplement Wow ! Service rapide et efficace , personnel compétent et très gentil ! Merci je vous les recommande !Service: Car towing
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November 2021 by Peter Joseph
It's very expressive for people who are in a bad situation, almost $500 is excessive.
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November 2021 by Vi Ho
Mr. Richard was excellent! Good towing service.
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November 2021 by Patricia Mofford
Fast and friendly, professional service
