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March 2024 by Anne Prieur
Super nice employees, good service always well informed a little wait at the prescription counter which is normal. Great team thank you Jean coutu
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January 2024 by Patrick Pascal
Very good and courteous service
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January 2024 by emily pelletier
Bad service especially at the medicine counter. When you ask for something and are told something, well you expect IT TO HAPPEN! Some employees are friendly but others should at least put a smile on their face…
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September 2023 by sylvie michauville
Poor service and very slow, very long wait for patients
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September 2023 by Ninon Audé (NINE)
great pharmacy,At the checkouts: always friendly and happy to answer us.Cosmetics: pleasant attitude and great advice adapted to our needs and our budget.Laboratory: Reception is fairly quick, yes it takes a long time to receive advice from the pharmacist, but that's normal since there are a lot of customers at this branch, including many elderly people who visit this pharmacy regularly. I was still well answered, advised and referred thanks to the whole lab team so thank you very much, you deserve 5 stars for sure.
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June 2023 by Monique Cusson
Bon service et beaux sourires ?(Translated by Google)Good service and beautiful smiles ?
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May 2023 by Master 051
Employers gentil et les bonbons sont à un prix raisonnable. J’adore les rabais cela me permet de faire des économies.(Translated by Google)Kind employees and the sweets are reasonably priced. I love discounts it saves me money.
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March 2023 by Stéphanie Ouimet
(Translated by Google) I have never seen this anywhere else..... The wait is endless at the medicine counter, there are about 10 working and it doesn't change anything. For me it's over either I have them prepared or I change my pharmacy file.(Original)J’ai jamais vu ça ailleurs……. L’attente est interminable au comptoir des médicaments ils sont environ 10 à travailler pis ça change rien. Pour moi c’est fini soit je les fait préparer ou je change mon dossier de pharmacie.
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March 2023 by Mathieu Bissonnette (Matb007)
(Translated by Google) Since the pharmacy was sold 2 years ago, customer service is much worse than before. We miss Jean-Michel Drapeau! Pharmacists who have been there for a long time give good customer service but some new pharmacists have no customer service background and many customers complain in the queue. Also, in the last 6 months, three prescriptions that had been sent by doctors were never added to my file, which caused me problems that a client should not have to undergo. I even thought about changing pharmacies and that's what I will do if things don't improve... I advise all dissatisfied customers of this pharmacy to post your comments here in order to make things happen and that the service is getting better.....(Original)Depuis que la pharmacie a été vendu il y a 2 ans, le service à la clientèle est beaucoup moins bon qu'avant. On s'ennuie de Jean-Michel Drapeau ! Les pharmaciens qui sont là depuis longtemps donnent un bon service à la clientele mais certains nouveaux pharmaciens n'ont aucune base en sevice à la clientèle et beaucoup de clients se plaignent dans la file d'attente. Aussi, dans le 6 derniers mois, trois prescriptions qui avaient été envoyés par des médecins n'ont jamais étés ajoutés à mon dossier, ce qui m'a causé des problèmes qu'un client ne devrais pas avoir à subir. J'ai même pensé changer de pharmacie et c'est ce que je ferai si les choses ne saméliore pas... Je conseille à tous les clients insatisfaits de cette pharmacie de publier ici vos commentaires afin de faire bouger les choses et que le service s'améliore.....
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March 2023 by Monika Barbeau
(Translated by Google) Error after error after error!I don't know how the pharmacy counter is managed, but when the pharmacist gives me the wrong information on the use of a product or does not even know how to calculate the correct dose to give me for injections for the number of days indicated by the doctor, there is a problem.Give me the injections, but he gives me the wrong needles to inject. Small problem again!Go get a refill of blood glucose test strips and he gives me another brand that is not compatible with the machine I am using. Big b******* and waste of time.I've never had any problems with the other Jean Coutu, but the one in St-Jérome, be careful!(Original)Erreur après erreur après erreur!Je ne sais pas comment est géré le comptoir de pharmacie, mais quand le pharmacien me donne une mauvaise information sur l'utilisation d'un produit ou ne sait même pas calculé la bonne dose à me donner pour des injections pour le nombre de jours indiqué par le médecin, il y a un problème.Me faire donner les injections, mais qu'il me donne les mauvaises aiguilles pour m'injecter. Petit problème encore!Aller chercher un renouvellement de bandelettes d'analyse de glycémie et qu'il me donne une autre marque qui est non compatible avec la machine que j'utilise. Gros niaisage et perte de temps.Je n'ai jamais eu de problématiques avec les autres Jean Coutu, mais celui à St-Jérome, faites attention!
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February 2023 by Jeanne Marion
(Translated by Google) Extremely long service, waiting more than 30 minutes to buy drops from the laboratory.When I ask the lab cashier for my Rx, she says it's coming(Original)Service extrêmement longt , attendre plus de 30 minutes pour achat de goutte au laboratoire.Quand je demande à la caissière du labo pour ma Rx , elle me répond ça s'en vient
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December 2022 by Lucie Roger
(Translated by Google) Every year I spend my winters outside the country. Every year I am fooled for my medication. It's the horror this stress I'm really exhausted!(Original)Chaque année je passe mes hivers à l’extérieur du pays. Chaque année on me niaise pour mes médicaments. C’est l’horreur ce stress je suis vraiment à boute !
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December 2022 by Sylvain Racine
(Translated by Google) Good service, lots of traffic(Original)Bon service, beaucoup d'achalandage
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September 2022 by Martin L
A lady pharmacist asked me if I needed help while I was just browsing, so I said no thank you. However, when she passed by me again a minute later, I wanted to ask her a question, but I noticed she had just finished her shift and was dressed in street clothes and was about to leave. So I apologized, but she totally insisted in helping me anyways and said she was happy to do it, and did it with a smile too. Nice, friendly and professional service! Also, her advice in choosing the right post-antibiotic probiotic product for me was extremely on point. I am so thankful to her!
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August 2022 by Fady Erian
(Translated by Google) Very good service. Listening pharmacists.(Original)Très bon service. Pharmaciens à l'écoute.
