J.C. Brunet BMR is a hardware and renovation center. The store allows customers to find tools for painting, plumbing, or electricity, as well as essentials for renovating the kitchen or bathroom. Customers can also find a selection of seasonal articles. Reviews note that the service counter associates can be kind, patient, and helpful, looking at customer photos to find materials and help with measurements. Orders are received the next day as promised, with materials cut as requested. Some employees are described as giving very good advice, knowing their stuff, and being funny, smiling, and smart. One long-time customer notes always good service for many years. Other reviews offer a different perspective, stating the store can feel empty and several sections are seriously lacking in variety and organization. It is sometimes seen as more of a convenience store that lacks a lot of potential compared to other hardware stores of the same size. The business offers online ordering with store pickup, where orders are prepared before a customer's visit.
