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“I purchased a CX-70 signatures on Friday August 9th. Extraordinary vehicle. Next Tuesday on the way to a customer meeting (I work on the road) Blow out front tire on 25 south. A nail or something else has punctured the tire. Mazda Assistance took me to the nearest dealer in ALBI. Nearly $300 in fees to be told that the tire cannot be recovered and is not available for a minimum of 1 month of waiting and that I must rent a vehicle. So I contacted Mazda Joliette where I purchased my vehicle. After a while of waiting they told me to show up as soon as I could. Their solution is to lend me tires from a director's vehicle while waiting for him to receive the new tire. So I am still in my new vehicle at no cost other than the installation and balancing of temporary tires. Which is normal. I would like to thank sales Dave and Jean-François and service Martin and Isabelle.
Well done to all the team and I apologize if I forgot any names.”
“Équipe de travail professionnelle et soucieuse d'offrir le meilleur service à sa clientèle. Mention spéciale à la dame à l'accueil, elle est d'une gentillesse incroyable!”
“Wow! Impressed by the humanity of these people!!! I arrived without an appointment with a slightly strange noise, they looked at my car even though they had no electricity so they had to look underneath without a lift while realizing that the nut of one of my tires were gone and the other nuts were loose so I could have lost my front wheel, on the highway... I don't come from the area so I stopped by chance at this garage... thank you so much for your greatly appreciated service, which knows what could have happened if you hadn't helped me ?”
Body Shops
Body Shops
Body Shops
Body Shops
“Merci à Michael pour l’excellent service lors du remorquage de mon VR le 3 juin dernier.C’est quasiment plaisant de se faire remorquer avec une superbe remorqueuse comme ça ?”