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February 2024 by Louise Turcot
A big thank you for your impeccable service!!! You take good care of your customers
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February 2024 by Evelyne Legare
I went for a few questions and learned a lot. Excellent stress-free service and quality product for all tastes.I recommend x1000 if you are looking for quality and personalized service.I have NOTHING negative to say about the staff, products or prices.A 100% SATISFIED customerThanks to the whole team and for Marc-andré’s valuable advice ?
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February 2024 by Maribèle Gagnon
I bought a King mattress from Prestige mattresses and went to pick it up directly from the store. She was not surprised, once she arrived home, to find that the gray cover (under-mattress) was torn in two places (see photos). I immediately contacted the store to explain the situation. I ended up talking to a very rude person and exchanged emails who suggested that I travel again to have the cover repaired. In the end, despite the fact that I was initially given damaged goods, I had to travel again from Montreal to St-Eustache to have the mattress cover repaired. I strongly suggest consumers considering purchasing from this store always inspect the mattress before leaving with it. The mattress cover was rolled up on the white side and it was the gray side (rolled inside) that was torn. The after-sales service and their quality guarantee unfortunately do not take into account the price paid for a mattress. I strongly suggest shopping elsewhere. A file will be opened at the OPC to allow other consumers to be completely informed before purchasing from their store. I do not recommend this manufacturer.
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February 2024 by Lyne Vermette
Very good service, attentive and friendly staff.
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February 2024 by Mathieu Poirier
I was given very good advice and tried my options. They also explained to me their satisfaction policy which allows 1 modification of firmness (latex model chosen).Initially, I thought I needed even softer (there isn't any), but that would have been too much in the end, I am completely comfortable and very satisfied after 2 months (even 2 weeks).High-end mattresses are generally expensive and this one is no exception, but much cheaper than in department stores (around 35% including a 10% discount from FQCC).
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January 2024 by simon desjardins
Very satisfied with the service and products ??
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January 2024 by Micheline Bazinet
Very satisfied. Very professional and competent employee. Thank you very much
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January 2024 by Yves Plourde
We bought a supreme triple comfort latex model mattress which was much too firm after three weeks so we bought a deluxe mattress topper for more comfort after three months the mattress is still too firm we returned several times to the store we were told to wait at least one month to be comfortable with the mattress I can tell you that after three months we are not sleeping well at all, much too firm, we are very disappointed with our purchase and in addition there is no guarantee of comfort, very very disappointed for the price paid.
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January 2024 by Carole Vadeboncoeur
At bought a supreme latex triple comfort queen model mattress after three months I am not satisfied at all too firm we bought a mattress topper for more comfort it is the worst mattress I have bought in my life
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December 2023 by Jayson Dugas
We had a no-pressure service and good advice before purchasing. A hassle-free transaction.Highly recommended by my wife and I.
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November 2023 by Gilles Doin
Very warm welcome, relevant information. We just got our 3rd mattress. This shows the confidence we have in their product! Durability, comfort and a great night’s sleep ?
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September 2023 by Jonathan Senécal
Ça fait 30 ans que je dors sur des matelas qui proviennent de chez Matelas Prestige et je peux sans équivoque affirmer que c’est de loin les meilleurs matelas sur lequel j’ai dormi. de plus, le service est exceptionnel. Si j’avais pu j’aurais certainement donner six étoiles à cette entreprise locale qui préconise des produits locaux.
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August 2023 by Vincent Gohier
Simply THE place for a mattress.Big little, hard pout, oval rectangle, red or blue they do.I recommend without hesitation!!!Thank you for the quality service!
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June 2023 by claudette lemire
10* service and product for Matelas prestige. Marc-André, production director, is very attentive to customer needs. He took the time to show us the different products and we were able to try a mattress on site. We recommend Matelas prestige without any hesitation. Thanks to Marc-André and his team. Our mattress was for our Entegra Qwest L motorhome, 24 feet. Thanks thanks thanks.
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May 2023 by Stephanie Lalonde
(Translated by Google) Custom made mattress.They offer a unique technology allowing rotation.We discuss them directly with manufacturers who know their products well. They are not pushy salespeople.They also offer delivery, subject to payment depending on location.Good value for money.(Original)Matelas fait sur mesure.Ils offrent un technologie unique permettant une rotation.Les discutons directement avec des fabriquants qui connaissent bien leurs produits. Ce ne sont pas des vendeurs insistants.Ils offrent aussi la livraison, payante selon l'endroit.Bon rapport qualité-prix.