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November 2024 by carol barsalo
It really is WOW. The lady who answers the phone, the lady who served me at the door when I picked up my order. They give us good advice. Well done!?
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September 2024 by Oshrit
I made an order on April 18, 2024, and haven't received it yet (today is August 22, 2024). It was supposed to arrive at the end of July or at the beginning of August. School is starting in 6 days! I have called and emailed numerous times with no success. Customer service is non-existent.
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September 2024 by Fanny Savard-Doyon
It's August 19, I haven't received anything by email and yet my son starts classes on August 29....I understand that they have a monopoly but the kind lady I spoke to this afternoon was not particularly good. mood....I understand that she must have a lot of phone calls and that she must always answer the same answers but I didn't appreciate her approach....I would never recommend this company....The customer service is so important you don't get frustrated there....In my opinion......It was my comments if it can make you think if you are a company looking for a company for your uniforms.....Thank you!! !
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June 2024 by Xuemei Wang
It’s really a pleasant experience. This morning I called to place the order. Ms. Annie (this afternoon when I got the uniform, I asked her name.) was super nice and efficient. She gave me her size advice based on my descriptions of my daughter's height and weight. I asked a lot of questions. She was very patient. I never thought I could pick up the uniform the same day I placed the order. Thank you very much Annie!
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September 2023 by Cynthia lambert
But what company of M ***e !!No way to be answered when we call and no longer by email. I still haven't had my son's uniforms. The order was made on May 14 and school starts in 3 days.Reading the previous comments, I'm not the only one in this position.The company should review its operation/organization. It's pitiful!!!
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September 2023 by Marie-Eve Duchaine
Order placed in May and still nothing received two days before the start of the school year. I was told a week ago that everything would be delivered in the next three days and it has been radio silence since. Looking at the comments here and on various spotted, no idea why the school continues to do business with them. A company specializing in school uniforms which are unable to supply in time for the start of the school year, quite ironic.
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September 2023 by Luciana Honigsztejn
I wish I could give zero stars. It's nonsense, no one answers emails, I called them to change the delivery address because I'm traveling and they delivered the same to me. Lucky that I have good neighbors who picked up the package that was left on the ground. I don't understand how we are forced to do business with this kind of company. Appalling!
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August 2023 by Sandra Pelletier
If I could I would put -100. 5 years ago we got the uniform at the last minute. Some items only in October when we had ordered from the 1st opinion. This year again struggled with this mediocre company. We ordered the first week of May and received nothing except a notice, which mentions that an item will be missing. We had to receive everything at home school starts on the 31st we are on the 25th and no return to our follow-up requests.
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November 2022 by player gaimes
(Translated by Google) I made my order by phone and paid directly with my credit card, an order of more than $400, since the order never arrived, we decided to pick it up ourselves and we asked to pay again. Since it was my spouse who went with our baby who was crying, he didn't have time to get proof of payment for vla 3 months, so he paid again, saying that we would be reimbursed.I phoned and was told that it didn't say I paid and that I have to provide them with proof via email. What I have done.I wrote a lot of emails. They answer me and I'm nothing against the employee who is very nice by the way, but they tell me that I'm going to get the refund but we're finishing the 3rd week and not a shadow of a refund. I'm starting to think I got so robbed.(Original)J'ai fait ma commande par téléphone et payer directement avec ma carte de crédit, une commande de plus de 400$ , puisque la commande n'es jamais arrivé on a décider d'aller la chercher nous même et il on redemander de payer. Puisque c'est mon conjoint qui est allé avec notre bébé qui pleurait il n'avait pas le temps d'aller chercher la preuve de paiement de vla 3 mois donc il a repayé en ce disant qu'on se ferait rembourser.J'ai téléphone et on me dit que ce n'es pas indiqué que j'ai payé et que je dois leur fournir une preuve par e-mail. Ce que j'ai fait.J'ai écrit énormément de email. On me répond et je n'es rien contre l'employée qui est très gentille d'ailleur , mais on me dit que je vais avoir le remboursement mais on finit la 3 ime semaine et pas l'ombre d'un remboursement. Je commence a penser que je me suis tellement fais voler .
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November 2022 by Valérie Paulin Girard
(Translated by Google) I am discouraged. We are mid October. My order has been placed since June 25 for school clothes. And paid. My daughter is going to secondary school. I haven't received my order yet. Since the end of August I have been calling to find out where my order has gone. 5 months I wait. 5 MONTHS. ALL THE SAME. I left many messages. No return call. I even managed to talk to sql twice. "I remind you ma'am." No return call. Seriously, what's the problem! I have never given bad feedback to any company in my life. But here, we are playing with my patience!(Original)Je suis découragée. Nous sommes mi octobre. Ma commande est passée depuis le 25 juin pour des vêtements scolaires. Et payé. Ma fille entre au secondaire. Je n'ai pas encore reçu ma commande. Depuis fin août que je téléphone pour savoir où est rendu ma commande. 5 mois que j'attends. 5 MOIS. QUAND MÊME. J'ai laissé de nombreux messages. Pas de retour d'appel. J'ai même réussi à parler à qql à 2 reprises. "Je vous rappelle madame." Pas de retour d'appel. Sérieux, c'est quoi l'ostie de problème!! Je n'ai jamais fait de mauvais commentaires à aucune compagnie de ma vie. Mais là, on joue avec ma patience !
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September 2022 by nicholas martel
(Translated by Google) worst service(Original)Pire service
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September 2022 by Isabelle Guillemette
(Translated by Google) We are 5 days away from back to school, no confirmation email, impossible to talk to someone, I placed my order in May!!! I emailed, still no response, luckily my son has his uniforms from last year because looks like we won't get them in time. What sucks is that we have to do business with them. I want to put 0 stars but it's impossible(Original)Nous sommes à 5 jours de la rentrée scolaire, aucun courriel de confirmation , impossible de parler à quelqu'un, j'ai passé ma commande en mai !!! J'ai envoyé un courriel, toujours aucune réponse, heureusement que mon fils a ses uniformes de l'année dernière parce qu'on dirait bien qu'on ne les aura pas à temps. Ce qui est plate c'est qu'on est obligé de faire affaire avec eux. Je veux mettre 0 étoile mais c'est impossible
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September 2022 by Isabelle Loiselle
(Translated by Google) I can not believe it!!!!!1- receive an email notification at 9:30 p.m. the day before, not even 24 hours notice to tell me to pick up my order at school in PM.2- wait 1 hour in line at the gym to finally receive my order3- arrives in the car, and finds that 5 pieces of uniform are missing that I wouldn't have before the start of the school year!!!!No customer service! Cheap clothing! Seriously I can't believe it(Original)Je n’en reviens pas!!!!!1- recevoir un courriel d’avis à 21h30 la veille, a même pas 24h d’avis pour me dire d’aller chercher ma commande à l’école en PM.2- attendre 1heure en file au gymnase pour enfin recevoir ma commande3- arrive dans la voiture, et constate qu’il manque 5 morceaux d’uniforme que je j’aurais pas avant la rentrée!!!!Aucun service à la clientèle! Vêtement cheap! Sérieux j’en reviens pas
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September 2022 by Nolet Stephane
(Translated by Google) Really bad company ... for the 2nd year in a row ... school starts tomorrow and my order to place at the beginning of June is not ready .... and after talking with the school ... apparently we went alone ... wow..(Original)Vraiment mauvais comme compagnie ...pour la 2 ieme année consécutifs...ecole commence demain et ma commande passer début juin est pas prête ....et après avoir discuté avec l école...apparemment on est pases seul ...wow ..
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September 2022 by Dominic Chretien
(Translated by Google) no answer office closes no poster .... leaves rotten messages(Original)pas de reponse bureau ferme aucune affiche ... .laisse des messages pourri
