Best Buy is a well-known electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, and video games. Customers often use the option to reserve items online and pick them up in-store. The store also provides free shipping on orders over $35. The staff is known for being helpful and knowledgeable, with many customers mentioning their patience and kindness, especially when assisting families and children. The store generally keeps a good stock of items and offers a Low Price Guarantee. Customers appreciate the great selection and the overall good customer service. However, some reviews mention that the store can seem a bit empty, with few customers and more clerks, possibly indicating a decline. The store has a wide choice of TVs and laptops for all budgets, but the loud music can sometimes affect the shopping experience. One customer shared a positive experience with Mathias, who helped with questions about a sound system for a TV and provided very good service. There is a caution about buying "open box" items, which are often returned due to defects or wrong models, and may not always be clearly marked.
en tant que client de longue date je suis satisfait du service et des produits offerts par cette succursale.
December 2024
a clerk who wants to sell his guarantee which costs a third of the price of the item 🤣 When we refuse, wishes us good luck with our item with a condescending tone! No professionalism and good manners
December 2024
I went to buy a sound system for my TV and Mathias helped me, very good service. He helped me with all my questions and I left very satisfied. Very friendly and patient.