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June 2023 by Didier Lorge
Customer service problem
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March 2023 by Jair Olguin Santa Cruz
This guys are the best costumer service I had in Canada. if they don't know the answer they will always try to find a solution :)
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November 2022 by Sylvie St-laurent
Good service and very good explanations, professional employees, well done
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November 2022 by oxidas game officiel
Best cable provider in eastern Quebec!
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November 2022 by Frédéric Arsenault
We were 3 different customers who visited at 4:15 p.m. There was no person at the kiosk, even though the opening hours were clearly indicated (closing at 5 p.m. on Saturday). We waited until 5 p.m. We called the number provided and still no service.So I called the Cogeco number in Montreal and the service was terrible.Really negative experience!
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November 2022 by Gérald Bourget
An itinerant and insistent salesman came to try to sell me Cogeco services!!!Please wake up Cogeco.You can do better!
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November 2022 by Stéphanie Soucy
The young girl Melissa was very polite.She took the time to answer my questions to advise me what is best for my needs.
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November 2022 by guy st-pierre
2 times cogeco cut us off by mistake we planned to move in February but we understood January and this morning also by mistake in short quite ordinary as a company, we spent hours to restore the service and unable to apologize for their error bye bye cogeco let's go with telusTelephone host business a big zero for a company I do not recommend -5 * again and again problems, waste of time with the waiting service on the phone, I send emails and do not receive them I have plenty of them.. .
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November 2022 by Janis Ouellet
We are super satisfied thank you very much Nicolas!! I really appreciate the follow up from you!!
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November 2022 by Sophie Tremblay
Great service from Mary-Loup!! I have confidence in the Cogeco de Rimouski team ? 5 well-deserved stars!!
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November 2021 by Maxime Ross
Vincent gave me excellent, fast and courteous service! THANKS.
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November 2021 by Roxanne Levesque
Very disappointed with the offers for long-term customers....
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November 2020 by Marc Fortin
Waited almost 2 weeks for a technician to install a new decoder. No technician available for 4 days. Wait for the tech's call 30 minutes before to come through. Never call. Call back and make a new appointment 5 days later and it doesn't happen. Supposedly it's for the next day. But don't worry, we will credit you $8 for days without service. Wow great service.
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November 2018 by Roland McCarthy
Quite expensive with cogeco
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November 2018 by Suzanne Garon
I closed my son's internet account. I returned the modem according to their instructions. But the withdrawals are constantly being made in my account and... guess... Impossible to talk to them... and when we succeed, the residence of the cégep, it is not residential, it is not commercial, it's multi-housing with a special phone number that I took care to write down in the past, but which no longer works... GRRRRR!
