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November 2024 by Isabel Isabel
If I had the possibility to put zero I would have done so; On October 21 around 1:00 p.m., I went to the jewelry store to look for a particular pendant. Patiently waiting to be served, an elderly lady answered me with a haughty air, if she could help me. Indeed, having already been waiting for a few minutes in front of her, it seemed obvious to me, so I politely told her yes and asked her if she had what I was looking for. She stares at me and tells me no. I insisted by telling him that I heard that all jewelry stores had them, from what I had heard. She ends up answering me coldly, pointing at the window where she is. I ask him the price and telling him that it must be around $300? She tells me yes, stupidly, that it must be that... I ask her the exact price because it doesn't tell me the cost. With a big sigh, she drags herself to the display... I quickly stop her by telling her that I prefer to give my money elsewhere given the way she speaks to me. I went to another jewelry store to buy this pendant, where the service was more courteous. If I can give you my opinion, if it makes the customers feel like it made me feel, it wouldn't surprise me at all if you lost a lot of money. Because it was a sale of over $300.
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January 2024 by Marie soleil Coté
I had my ring fixed, a diamond put back and cleaned and when I got them back the diamonds were put back in by the jeweler
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November 2023 by Léa H
I am totally shocked at the terrible service. Salespeople prefer to talk among themselves rather than offer help to customers. And your employee Diane, in addition to being incompetent, judges customers based on their appearances/dresses with a look of disgust. I ask her about pretty rings, and she recommends the cheapest, most out-of-date items, as if I couldn't afford something much more expensive. Unfortunately I haven't been able to get the answers I want.
I strongly advise against it.
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October 2023 by Philippe Quarante
Very nice photo Marie
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April 2023 by Léa Robillard Houle
Je suis totalement choqué du service lamentable. Les vendeuses préfère parler entre elles que d’offrir de l’aide aux clients. Et votre employé Diane , en plus d’être incompétente, juge les clients selon leurs apparences/ leurs habillements avec un regard de dégoût. Je lui pose des questions sur des jolies bagues, et elle me conseille les articles les moins chers et les plus démodés, comme si je ne pouvais pas m’offrir quelque chose de bien plus dispendieux. Je n’ai malheureusement pas pu obtenir les réponses que je souhaites.Je déconseille vivement.
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April 2023 by Léa Houle
(Translated by Google) I am totally shocked at the dismal service. Saleswomen would rather talk to each other than offer help to customers. And your employee Diane, in addition to being incompetent, judges customers by their appearance / clothing with a look of disgust. I ask her about pretty rings, and she recommends the cheapest and most old-fashioned items, as if I couldn't afford something much more expensive. Unfortunately, I couldn't get the answers I wanted.I strongly advise against.(Original)Je suis totalement choqué du service lamentable. Les vendeuses préfère parler entre elles que d’offrir de l’aide aux clients. Et votre employé Diane , en plus d’être incompétente, juge les clients selon leurs apparences/ leurs habillements avec un regard de dégoût. Je lui pose des questions sur des jolies bagues, et elle me conseille les articles les moins chers et les plus démodés, comme si je ne pouvais pas m’offrir quelque chose de bien plus dispendieux. Je n’ai malheureusement pas pu obtenir les réponses que je souhaites.Je déconseille vivement.
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January 2023 by Marie-Eve Lessard
(Translated by Google) Very bad service on several occasions.(Original)Très mauvais service à plusieurs reprises.
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November 2022 by natalia pizarro (natpiza)
(Translated by Google) I'm not to buy I'm looking for another type of jewelry (Pandora) a lady told me more or less I can find it I was surprised the friendliness of the employee probably next time I'm looking for jewelry I I will go to your house.(Original)Je ne suis pas a acheter je cherche un autre type de bijouterie ( Pandora ) une dame m’a indique plus ou moins je peut la trouver j’étais étonnée la gentillesse de l’employé surement la prochaine fois que je vais cherche une bijoux j’irai chez vous.
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April 2022 by Em Bay
(Translated by Google) Worst place! I don't even need to justify myself, read below ??(Original)Pire place! Je n'ai même pas besoin de me justifier, lisez ci-bas ??
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January 2022 by Marc Bouthillier
(Translated by Google) Buy my wife ear plugs supposed to be worth $ 987 but are on special at 500After I pass another jewelry store, the same identical earrings $ 299 at regular priceThievesGo never never never there(Original)Achète bouvle d'oreilles ma femme supposées qu'elles valent 987$ mais la sont en spécial a 500Apres je passe devant une autre bijouterie ,les meme boucles d'oreilles identique 299$ a prix régulierDes voleursAllez jamais jamais jamais la
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December 2021 by Sandrine R-Bérubé
(Translated by Google) Update your opening hours! It's pretty flat to hit the face in front of the door. Beautiful jewel but two of mine have a lot of misery. My ring lost its stone, stone change $35 and 7 days after oops disappeared. Decides to go there when I realize it, checks the opening hours and 7:30 p.m. the shop is closed. My navel jewelry took 4 repairs before it lasted over a month. * Please note that the two franchises, Terrebonne and Repentigny are not affiliated. So no possibility of playing between the two shops and the one in Terrebonne, does not keep any customer register (I wanted to call for my purchases, date and price on file and I was told that he did not have this type of system).Poor service by two employees who spent 1 hour persisting in buying a piece of jewelry, who, by the way, said that they had never had this model in the store, that I was in the wrong jewelry store and that it could nothing to do for me given that my spouse did not put it in my file. The next day, I came back with the bill! The only one who knew how to give me exemplary service and with whom I have never been disappointed, her Madame Diane. Professional, attentive, understanding, friendly. Not very flexible on their policy. That stops at their product warranties.(Original)Mettre à jour vos hrs d’ouverture ! C’est assez plate de ce cogner la face devant la porte. Beau bijou mais deux des miens ont bcp de misère. Ma bague a perdu sa pierre, changement de pierre 35$ et 7 jours après oups disparu. Décide d’y aller au moment où je m’en suit rendu compte, vérifie les hrs d’ouverture et 19h30 la boutique est fermée. Mon bijoux de nombrils a pris 4 réparations avant qu’elle tienne plus d’un mois. * À noter, les deux franchises, soit Terrebonne et Repentigny ne sont pas affilié. Donc aucune possibilité de jouer entre les deux boutique et celle de Terrebonne, ne tiens aucun registre clients (j’ai voulu appeler pour mes achats, date et prix au dossier et on m’a répondu qu’il n’avait pas ce type de système).Service médiocre par deux employée qui ont passer 1hrs à m’obstiner sur l’achat d’un bijou, qui soit dit en passant, disait n’avoir jamais eu ce modèle en boutique, que je me trompais de bijouterie et qu’il pouvait rien faire pour moi étant donner que mon conjoint ne l’a pas mis dans mon dossier. Le lendemain, je suis revenue avec la facture ! La seule qui a su me donner un service exemplaire et avec qui j’ai jamais été déçus ses Madame Diane. Professionnel, à l’écoute, compréhensive, sympathique. Pas très flexible sur leur politique. Cela s’arrête à leur garantis de produit.
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December 2021 by Sylvain Tessier
(Translated by Google) Very disappointed. Repaired a ring with zircons. They call me to ask me if we glue or lay claws. I asked for claws. They tell me it's more expensive. No problem. 2 weeks later Ispotted the stone. I go back and I am informed that the stone was glued I paid for claws.(Original)Très déçu. Fait réparé une bague avec zircons. On m appelle pour me demander si on colle ou pose des griffes. J ai demandé des griffes. On m informe que c est plus cher. Aucun problème. 2 semaines plus tard jerepérées la pierre. J y retourne et on m informe que la pierre était collée j ai payé pour des griffes.
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December 2021 by Cynthia Bousy
(Translated by Google) A saleswoman of a certain age accused me of having put a ring in my suitcase or my pocket, Madame was not sure!!!. After she checks out and notices that I had no ring on me! And realized that I was not in a good mood! Without any excuse from him kicks me out and plays the victim!You should check the CVs and the level of dementia of your employees please!!!I'm not going to stop there!(Original)Une vendeuse d'une certaine âge ma accuser d'avoir mis une bague dans ma valise ou ma poche madame était pas certaine!!!. Après qu'elle est vérifier et remarquer que j'avais aucune bague sur moi ! Et réalisé que j'étais pas de bonne humeur ! Sans aucun excuse de sa part me met dehors et joue à la victime !Il faudrait vérifier les CV et le niveau de démence de vos employés SVP!!!Je vais pas en rester là !
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November 2019 by Guillaume Bastien
Beautiful shop, good courteous service and good prices!
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November 2019 by Claudette Fortin
Perfect good service
