8:30AM - 8:30PM
1147 Boulevard Pie-XI N Suite 104, Québec City8:30AM - 8PM
369 Couronne St, Québec City“Recently, I was a business trip in Quebec. I went to this pharmacy to get help with my ear. Not only did they give me medication, but also offered that a nurse would check me out the following day. The nurse was really kind and thorough and solved my problem. The price was also really affordable.”
9AM - 8PM
1000 3e Ave, Québec City“Great customer service, both at the counter and in the lab. The only small problem since the pandemic: in the laboratory, we are systematically offered to pick up our medication the next day. It must be justified that it is needed the same day so that it can be prepared when submitting the prescription. It's a difficult strategy to understand when you see the number of employees in the lab and the robots that count the pills...”
“My only negative comment (reason for the 4 out of 5 stars), and the one I wanted to comment on, is the one surrounding the pressure put on us to have our medication prepared 24 hours in advance, whether when I call to have them prepared or when I go to the branch. It is not possible, for several reasons, to predict everything, for my part. This is the first time that I have observed such a practice which is really not accommodating and annoying (having dealt with several pharmacies before... therefore the majority of the Jean Coutu banner). It is very inconvenient to receive information informing us that I must have my medication prepared in advance.
For this, I will now stop doing business with your branch and will instead turn to the one located near my friend's house.”
“Although this is not my usual pharmacy, I have dealt with them twice. The staff at the RX counter welcomed me well and explained what I needed. All this in a professional and friendly manner. THANKS!”
9AM - 8PM
325 Soumande St, Québec City“(Translated by Google) Very good service but the only negative point is really much more expensive than in other pharmacies(Original)Très bon service mais le seul point négatif c'est vraiment beaucoup plus dispendieux que dans les autres pharmacie”
“(Translated by Google) Excellent pharmacy! Pharmacists are always listening and they take the time needed to answer our questions. Great service!(Original)Excellente pharmacie! Les pharmaciens sont toujours à l’écoute et ils prennent le temps qu’il faut pour répondre à nos questions. Excellent service!”
“Excellent pharmacy and excellent pharmacists. Ms. Jacques and Robert are true professionals who always listen.
Ms. Robert even took the time to listen to me in her office during a period when I was not doing well at all. She did everything in her power to help me and I sincerely thank her for everything she did for me.
In addition, the employees are courteous and polite.
You can do business with this pharmacy with complete confidence.”