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August 2024 by Olivier BOUTTES
5-star intervention in the Jacques Cartier national park, speed and efficiency. A special mention for the tugboat who was very professional and very kind, thank you for everything.
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August 2024 by Marie-Josee Horth
A human and professional service
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July 2024 by Annick Abel
Excellent service! We had a stressful day and the service was excellent and fast! Thank you so much!
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July 2024 by Valerie Martel
Call made today for keys forgotten in the car. They don't give me deadlines over the phone. So I hang up and wait and wait, telling myself that they are in the juice. After 1 hour my partner called a taxi for $20 less, he arrived 5 minutes after our call. When we called Larouche to cancel, we were told that we had to call back to confirm!! Um sorry? If I call for the first time it's because I need it. On the first call, no one mentioned that we had to confirm, no text message received from the trailer to mention that he was waiting for a return... Funny policy, you haven't made a new customer, I guarantee it.
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July 2024 by Sabrina Adam
Reliable service at a reasonable price. THANKS!
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June 2024 by Juliette Larouche
Yesterday evening (June 17, 2024) around 10:15 p.m., in the Cartier de Val-Bélair. I had my first tow in my life... I want to say that the young man with these cowboy boots in his twenties, WOWWW you are sick! You were quick and efficient, you even made me a little joke hehe it was very funny ? If I have a towing service they recommended Larouche Remorquage Inc which I will employ.
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June 2024 by Renée-Claude Bigras (Nénée)
Rapide et super friendly
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May 2024 by Valtère Bouchard
It's a car impound so it's not a place to frequent, it's especially the opposite and I wasn't there for me I was driving someone back to pick up their vehicle.
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May 2024 by Guy Junior Michel
Carl 5 star service nothing to complain about
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May 2024 by Denis Fontaine
Nothing to complain about ???
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April 2024 by Pat C
Great service! Thanks to Jess who was professional, courteous and friendly. He clearly knows his job well. I recommend 100%
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April 2024 by Esthétique Stéphanie Gervais
Today, April 17, 2024 at 4:30 p.m., I needed a trailer because my car had a flat tire. I got a text to let me know he would be there in 38 minutes, so it was perfect for my turnaround time, and he called me 10 minutes later to tell me he had arrived . I told him I'd be there in 10 minutes because the text said 38 minutes, and he left. I called to file a complaint, but no one ever wanted to transfer me to the right person. Honestly, I have never received such poor service in my entire life. Very disappointing, both for the tugboat and for the receptionist who never wanted to transfer me.
Errors:
1. “it was” -> “it was” (bad conjugation)
2. “he has me” -> “he has me” (incorrect use of the verb “have”)
3. “arrive” -> “arrived” (agreement with the subject “he”)
4. “I told him” -> “I told him” (misconjugation)
5. “mentionait” -> “mentionait” (concordance of tenses)
6. “I called” -> “I called” (misconjugation)
7. “disappointing” -> “disappointing” (spelling)
8. "as much for the tugboat as for the receptionist" -> "as much for the tugboat as for the receptionist" (missing preposition)
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March 2024 by Melissa Michaud
Great service from Stéphanie this morning while I was down on Henri IV! The company was recommended to me and I am not disappointed!
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March 2024 by Max Duramax
Super good service from the operator of truck #161 (I don't remember his name) and from Sam the dispatcher. Fast, courteous and professional service. Thanks to both of you and to Larouche towing.Saturday March 9 on Île d’Orléans.
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March 2024 by Sebastien Boulianne
Kathleen gives us very good service.The tow trucker who brought my vehicle home was very professional.
