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“I would like to express my satisfaction with Bruno, who answered all my questions on the phone with great clarity. His professionalism and availability greatly facilitated my understanding. Exemplary customer service!Super good price and large inventory!!”
“J'adore cet endroit. Les employés sont vraiment sur la coche. J'avais besoin d'une nouvelle serrure pour ma porte, je suis sortie de là avec un doctorat en serrures tellement que j'ai bien étée informée. Je voulais peinturer mes portes, je suis sortie de là avec un BAC en restoration de meubles. Toujours un excellent service à la clientèle, que ce soit au téléphone ou en personne. BRAVO :)”
“Best shopping experience ever. I know nothing about plumbing and I need to change the drain on my sink. I show a photo of the pipe I have to change and two minutes later, I have all the parts I need in hand, valuable advice on how to do the job well and a smile on my face. I felt like I was shopping in the past, when service and human contact still existed.”
“A pearl in our neighborhood for all do-it-yourselfers and professionals. Quality tools and advice. A second-hand / refurbished repair and sale section in the semi-basement.”
“J’ai été m’acheter un air climatisé hier et j’ai eu un excellent service de tout le monde. Le monsieur au point de service est vraiment gentil et à l’écoute de nos demandes. Les caissières sont très souriantes et gentilles. Et le garçon qui est venu me porter l’air climatisé dans l’auto était sympathique! Je vais retourner faire mes achats là-bas c’est sûr et certain !”
“In this store you find something that is rare these days: good service and good advice! The good onesemployees will help you with your renovation, repair, etc. needs. and will guide you to find the right product and save you time! A big thank-you!”
“EXCELLENT SERVICE!!!I highly recommend this company. Each employee is motivated, well organized, knows their product. Everyone is very professional and competent and very, very smiling and above all, very happy to serve us!! Good price, exceptional service. Thanks to Jad and the whole team for welcoming us every time.”
8:30AM - 6PM
4299 St Laurent Blvd, Montreal
Hardware Stores
“Wonderful place with the values of a mom and pop shop. The staff is lovely and kind and helpful. I would recommend for people to come here first before heading to a big box shop.”
“This place is one of those places that is an institution. An anchor of the community. They have a lot of stock!!There must be a team of experienced folks placing orders and taking client suggestions seriously. They really know their stuff. A store like this doesn't happen by accident.”
“Hello! Today I went to this reno-depot looking for plumbing fixtures because a faucet in my bathtub broke. Being a foreigner, it's a bit difficult for me to speak French, but a man who works at this branch named Guillaume approached me very kindly and helped me decide what was best to buy.
These 5 stars are for the service, attention and patience that Guillaume gave me.”
“Une expérience incroyable ! De bon commis qui trouve toujours des solutions a tout vos problèmes ! Comparé à Rona le services il donne du service . Ils ont beau avoir l'air d'une petite quincaillerie, ils ont de tout et ils sont prêt à commander se qu'ils n'ont pas juste pour la satisfaction des clients! Je recommande a tout le monde !”
“Thanks to Yannick for his invaluable help with my client's bathroom project.
Excellent service as always and what can I say about the quality of the materials. Thanks again!”
“Employees are always helpful, customer service beyond expectations. Perfectly located on the Plateau Mont-Royal. A superb example of essential “neighborhood commerce”.”
“Top notch service from Jean in tiling (34 years experience), Raaf (?) in tools, Johnathan at self-serve cash, and Norman and Melanie in customer service. They know how to treat a customer, be respectful, and make them feel valued. And just for that, I only shop elsewhere if HD doesn't have what I'm looking for.”
“Best service I've ever had at a hardware store. We were helped by a young guy who was extremely knowledgeable. He found out exactly which glue would work for the material we were using and was happy to answer all our questions.”
“We were really happy to have had Robert from the flooring and ceramic department. He immediately understood our needs and was extraordinary in his advice.He made the whole process so much easier for us.If you are looking for a counselor with a thirst to help you, ask for Robert!”
“Went to buy a kitchen faucet since was on discount.The one I have now need to be replaced so it was perfect to find one, like I wanted for some time , with a longer neck so this check all the things I wanted. Unfortunately for my wallet, I ended 8n the dangerous zone of Rona. Plants. I couldn't leave without some of them. 2 snake plants and a little fir bonsai. They didn't had bonsai mixture so I can transplant it in a bigger container but now, I have stuff to research and to take care of it. For the moment it's on the coffee table and it's a cutie.”
“Great service and very nice employees. Went in with the need of a replacement speedway for a faucet. They didn't carry the correct size as it was not a standard speedway but they kindly pointed me to a store which could help me.”
9AM - 6PM
3605 Ontario St E, Montreal
Hardware Stores
“It is a local, small hardware store, with a wide variety of items that you would need for repairs and tools for the household. They are a little pricey but that is to be expected in a small shop.”
“This was my favorite Rona, it was a Rona like in the old days, not too big with employees available and not too far away to help you, unfortunately it will close on December 22”
“Knowledgeable & helpful staff. Needed ethernet cable and made the best choice. Went to another department to get a ?... shovel stick with a mini snow blower at the end of it thingy? The guy knew everything about them. Great place to go if you don't want to Google everything you're interested in.”
“Following my phone call, excellent service, courteous, fast, very competent person to answer my questions, warm voice. I am already a customer, this team of people know how to take care of their customers, I give them all my trust, I recommend you without any hesitation, to use their services, hard to beat what impeccable professionalism and very competent, ?% satisfaction . Their priority is customer service and all services, don't hesitate, go ahead, make a call or visit their website, everything is there. Congratulations to all your staff, you are a solid team entirely dedicated to your customers.”
“As always, well organized and tidy hardware, paint, decorations, fixtures, curtains, wood, materials, plumbing, gardens, household products and I don't forget! An inviting and inspiring store ♥️”
“This Rona receives way too much hate. It's a very small store with limited products. I find that everything they sell really caters well to the demographics. Sure, it's not the best for major renovation supplies, but they have all the essentials. Every time I go, they have whatever it is that I'm looking for. The staff is friendly and helpful, too. If they don't know the answer to something, they'll try their best to find it for you.”
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“Generally good service depending on the employee serving you.The young people in the woodyard lack motivation and heart (they drag their feet) but are still friendly and provide good service”