“I had a good experience..open an account + a promo . I was with rbc for over 20 years and they are old and stingy. Good job td . Better then then big lion on the block.”
“I was an actual user of BMO, but had several problems with my local BMO office, so I came here. I was talking with Mr. Solovyev. He was very helpful and straightforward. He helped me with my issues and just changed my mind about how fast banks can work. Thank you, BMO team.”
“I received excellent service from the front desk employees and the branch manager: Kyle Almeida. I had a problem with the BMO service: head office. Mr. Kyle welcomed me twice as if I was a customer of his branch. The second time, he remembered my file 3 months after having processed it. I am impressed by this small branch which is very efficient. I showed up at other banks that were bigger than this one, which was much less efficient with more employees. Thank you to Mr. Kyle and his team for your work and your patience!”
9:30AM - 6PM
1130 Sherbrooke St W unit 100, Montreal“I faced fraud email which was the first time I dealt with. I went to this branch and then I have got great help from Tesso, he gave me prompt support and explanation and kept my account secure. Really thanks for his professional support. I was also very impressive with RBC’s alert for fraud issue. Thanks.”
10AM - 6PM
5180 Chem. de la Côte-des-Neiges, Montréal“One of the best branches of the scotia bank I have ever been.Giorgio is one of the nicest people I have ever met and he helped us very well and with kindness and compassion.”
9:30AM - 7PM
1255 Rue Berri, Montréal“Superb meeting this Tuesday, December 6 with Anaïs Gopaul and her colleague Emma Plaza.They are both very kind and very professional.Anaïs opened a joint account for us, ordered credit cards, answered all our questions. And even when she didn't have the answer to a very complex question, she called the appropriate department to get it.We feel that Anaïs is a dedicated and very professional person for her clients. It's really rare to have such a gifted advisor. Thanks again!Lesly Gallardon and Yannis Calt.”
9AM - 6PM
525 Av. Viger O Suite 100, Montreal“I have chosen TD as my main bank for over a year and I am very satisfied with it! I am lucky to be well served by Pierre-Marc Lauzon at this branch. The quality of service is excellent! I finally have a good bank that gives me service! I recommend this branch and this bank!”
“They came from Ukraine. They were urgently looking for a bank to open a deposit card. Only Laura Changwen from this bank was quick and professional to help and explain everything. We thank her very much.”
10AM - 7PM
2597 Rue Beaubien E, Montréal“(Translated by Google) I am lucky to be served by Elise Lambert, I received more than excellent service, I thank you again for sharing your information and the time you took to explain everything to me in detail.Thanks again !(Original)Jai eux la chance detre servis par Elise Lambert, jai recus un service plus qu'excellent, je vous remercis encore de votre partage dinformations et le temps que vous avez pris pour tout mexpliquer tout en detail .Merci encore !”
9:30AM - 5PM
437 Rue Saint-Jacques, Montréal“Vladmir and his colleague (unfortunately I could not get her name) were both very helpful and friendly. Sorted out an error in my account concerning signatures in a very straightforward manner. Thanks again.”
9:30AM - 8PM
13135 Boul Gouin O, Montréal“The first time, about nine months ago, I went to the RBC Bank on Guy Concordia Street with my spouse to open an account.
One of the bank officials named Mrs. Elnaz Khosravani and her colleague talked to us and provided a lot of guidance.
Until today, May 6, 2024, Elnaz is located at 13135 B0ul Gouin Ouest Montreal, they have answered our questions several times during office hours and sometimes even during
leisure and holidays. They often handled our tasks remotely and in a secure manner, with today being the latest instance.
I would like to express my gratitude and appreciation for Elnaz's efforts and those of their colleagues who made this possible
for me and my spouse.”
“My favourite BMO branch - usually uncrowded, and the staff have always been very polite and helpful dealing with whatever issue I had to come into the branch for. Turnover a bit higher than I'd like, but I suspect this is corporate policy!”
“Super content de l'expérience ici, le personnel est vraiment pro. J'avais des soucis avec ma bulletin salaire, mais Lydia a carrément débloqué la situation avec son savoir-faire (alors qu'on m'avait dit que ça n'avait pas de solution dans une autre succursale ). Trop content d'avoir choisi cette banque avant de lâcher prise et de croiser Lydia en chemin.”
“I’ve been to countless RBC branches in Montreal and all over Canada (Ontario and Alberta). I can say without any doubt that the service at this branch is outstanding.
Huge thanks to Josie Gambino and her team for stepping up and showing great leadership skills!”
“Very nice experience, bank card renewal which went very well. The online service resolved my concern and advised me to go to a branch for the new bank card. I went to this branch. The operation lasted five minutes. Good welcome from the agent on duty.
However, I spent more time there because of the architectural marvel.
I highly recommend visiting this branch. There is a museum on site that is open to the public during branch hours. A place to visit for history buffs and numismatists, beautiful old notes and coins are on display. A must-visit if you're in the area.”
“I am a hard of hearing person and I lip-read
Miss Ariel was amazing and very patient and helpful with me Thank you Ariel for you high kind service !
Also many thanks to Mr Dilson Mayunga who was patient as well since I struggled to lip-read him a lot !”
9AM - 8PM
2959 Rue Sherbrooke Estates, Montreal“Seeing the reviews, I left for this branch with a lump in my stomach, but my experience was very pleasant, I was warmly received, they took great care to explain everything to me and help me in my efforts”
9:30AM - 8PM
351 Av. Laurier O, Montréal“RBC Royal Bank, Laurier et du Parc
This has been my branch for over 20 years. I enjoy using the ATM just as much as going in to make transactions at the counter with courteous, helpful, patient and knowledgeable attendants. Additionally, I appreciate the professionalism of my friendly financial planner Sid Ahmed Ould Kaza. At RBC, we are given ROYAL treatment! I recommend without any hesitation!”
9:30AM - 6PM
5185 Park Ave, Montreal“Mrs. Georgia is a true professional working over here. She was always helpful about my complicated operations, super experienced and very detail oriented person. She has also opened my safety deposit box to protect my valuable metals very quickly, and transferred my down payment to the notary for my Scotiabank Mortgage product attentively, always informed me properly in many of my visits to the branch.
She was also very kind at all time, and the coffee they offered me in the branch while I was waiting, was (literally) the very best one I have ever tasted in North America.”
“I work in the same building as this branch, so it's very convenient to get there during my breaks. I always receive excellent service from my advisor Mr Wan who is available, attentive and efficient. Additionally, security guards are on the lookout, which is reassuring.”
9:30AM - 8PM
7189 Newman Blvd, Montreal“The worker Josee is extremely helpful. Shes the best in the branch. Yes the line is still slow. The manager needs to work on that. But this worker is an angel !!!!”
“The staff's attention was very good, they explained everything. They help to understand account management, which is very important for students and foreigners. I highly recommend it.”
9:30AM - 5PM
600 Rue Cathcart, Montréal“J'y suis allé pour demander de quelques copies de dépôt direct ainsi que pour changer le design de ma carte de débit. L'employée qui s'appelle Cam a été vraiment attentive et patiente avec ma demande à tout le temps. Malgré la difficulté systématique provoquée par la circonstance, elle n'a jamais perdu son professionnalisme. Grâce à elle, j'ai pu obtenir mon dépôt direct rédigé en français et avoir la carte de débit avec le design très sobre mais raffiné. Merci, Cam pour toutes les aides que vous m'avez offertes. Je serais au plaisir de vous retrouver dès que j'aurai besoin d'aide bancaire.”
9:30AM - 8PM
2650 Victoria St, Montreal“(Translated by Google) Always received good service at BMO. Although I was disappointed when opening my account with BMO. There was a promotion and no employees told me that the promotion was only for online account openings (internet). Despite that, I'm still happy to be a BMO customer. Especially since my mother worked for BMO for decades. Thank you BMO employees. The only thing I find deplorable is customers who purposely extend their visit to BMO while it's extremely hot outside and other customers are melting in the beating sun. Still, I'm a happy BMO customer. Especially since my mother worked for several decades at the branch of C.S.L. I find it extra deplorable those who leave negative comments about BMO. They are there to help us. BMO is an excellent bank compared to many other banks where I was a customer. There are some banks that deserve negative reviews but not BMO. I'm glad BMO is going to put contactless payment up to $250.00. I find that great. I regret that there are people who leave negative comments about BMO, which I find to be an excellent bank. In addition, it is stuck on the IGA, JeanCoutu, metro plus and Maxi. Many thanks to BMO. 1/11/21. I used contactless payment for the first time for a transaction that exceeded $100.00. A big big thank you to BMO. I find the maximum limit of $250.00 for contactless payment practical. Especially because of the Covid pandemic. Visit on 11/2/22: for the very first time I was disappointed with the waiting time to be able to access a bank teller. I had a deposit to make and my feet and legs hurt badly. I felt like the only customer in the branch was extending her visit. in addition he had 2 other employees apart from the cashier who took care of the client. I had to make my deposit using the ATM which I didn't like. I prefer to make my deposits at the counter.(Original)Toujours reçu un bon service à la BMO. Même si j'étais déçu lors de l'ouverture de mon compte chez BMO. Y avait une promotion et aucun employés(es) m'avait signifié que la promotion était seulement pour les ouvertures de compte en ligne(internet). Malgré cela je suis toujours aussi content d'être client de BMO. Surtout que ma mère à travaillé pendant des décennies pour BMO. Merci aux employés(es) de la BMO. La seule chose que je trouve déplorable est les clients qui font exprès pour rallonger leur visite a la BMO pendant qu'il fait extrêmement chaud dehors et que les autres clients fondent au soleil battant. Malgré tout je suis un heureux client de BMO. Surtout que ma mère à travaillé plusieurs décennies a la succursale de C.S.L . Je trouve cela extra déplorable ceux qui laissent des commentaires négatifs sur la BMO. Ils sont là pour nous aider. BMO est une excellente banque comparé à bien d'autres banques où j'étais client. Y a certaines banques qui méritent les commentaires négatifs mais pas BMO. Je suis content que BMO aille mis le paiement sans contact à concurrence de $250.00. Je trouve cela génial. Je déplore qu'il y aille des gens qui laissent des commentaires négatifs sur la BMO, que je trouve que c'est une excellente banque. En plus qu'elle est collée sur le IGA, JeanCoutu, métro plus et Maxi. Merci beaucoup à BMO. 1/11/21. J'ai utilisé pour la première fois le paiement sans contact pour une transaction qui dépasse $100.00. Un gros gros merci à BMO. Je trouve pratique la limite maximale de $250.00 pour le paiement sans contact Surtout à cause de la pandémie Covid. Visite du 11/2/22: pour la toute première fois j'étais déçu du temps d'attente pour pouvoir accéder à un caissier de la banque. J'avais un dépôt à faire et j'avais très mal aux pieds et aux jambes. J'avais l'impression que la seule cliente dans la succursale prolongeait sa visite. en plus il avait 2 autres employés(es) à part le caissier qui s'occupait de la cliente. J'ai dû effectuer mon dépôt en utilisant le guichet automatique ce qui m'as déplu. Je préfère faire mes dépôts au comptoir.”
9:30AM - 6PM
1002 Sherbrooke St W, Montreal“My opinion is on the advisor who helped me open my account, not on the bank itself. Her name is Amélie Ross, and she was extremely knowledgeable and friendly. I had a lot of questions being an expat and traveling a lot for work. After spending an hour in my old bank (which had its customers' data hacked) with an "advisor" who was not even capable of understanding the information on their own web page, it's nice to see someone responsible and cooperative. Note that they have a very good Visa card for travelers.”
“It’s always a pleasure walking into the Verdun branch. Mathieu always ensures top notch service and it’s greatly appreciated.
Brian Scott ALT 5 Sigma.”