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November 2024 by Jasmine Grégoire
Very good, efficient service, I ordered a Smudge elephant plush toy and it arrived in 2 days and it is perfect thank you!!
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October 2024 by Melody Gendron
Bad experience with customer service. We are mountain people and they did not want to give the discount after paying for our order. It would be important for them to ask if we have the mountain card before paying, this will avoid unnecessary frustration.
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July 2024 by Rafa NR
I was in this store a week ago and the treatment was excellent and very humane. They helped me with everything. I arrived when there were barely 10 minutes left before closing. They patiently waited, brought me water to drink and lovingly cared for me and my three-year-old daughter. Especially, Emily and Clemence, these two shop assistants were very human, approachable and polite. Both are an example of professionalism, dedication and customer care. If I were their boss I would increase their salary, I would offer them better conditions and I wouldn't let them escape. Thank you both for being so efficient and loving, it is a pleasure to go to this store.
A week ago I was in this store and the treatment was excellent and very human. They helped me in everything. I arrived when there were only 10 minutes left to close. They patiently waited, brought me water to drink and lovingly attended to me and my three year old daughter. Especially, Emily and Clemence, these two sales clerks were very human, close and polite. Both are an example of professionalism, dedication and care for the clientele. If I were their boss I would raise their salary, offer them better conditions and I would not let them go. Thank you both for being so efficient and caring, it is a pleasure to go to this store.
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May 2024 by marie-christine chamberland
Super boutique. Service impeccable!
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May 2024 by Yannick Manuri
A must-have shop! Very endearing team.
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April 2024 by Nicole Larocque
Best store for kids! Original and quality clothing.
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January 2024 by Anne Aucy
Very nice selections, reasonable prices, excellent service. In my opinion, the best children's boutique in Montreal.
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January 2024 by MM K
This store offers exquisite children's clothing, with many European brands that are not available elsewhere, and the store staff is willing to take the time to help separate and package them as needed. It is suitable for giving gifts to picky parents ~
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January 2024 by Tricia Robillard
Great online service and delivery received 2 days before Christmas free! A big thank you
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December 2023 by Juliette Chan
The service from the owner was not nice.
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November 2023 by Marie eve Bourgeois
Nice place
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November 2023 by Naya Erbaf
Great service! Very pleasant and very efficient team.Very nice products
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October 2023 by Farzaneh Heidari
Not flexible at all. I did not like my experience. I bought a bunch of gifts from this store and no one mentioned the gifts are not refundable.I wanted to return them in two hours as I found better options on the same shop's website and ordered them online and they did not accept to return my gifts just after a few hours, nor the online purchase. Even though I had ordered from the same shop and had not picked them up yet!The staff were helpful for choosing the gifts but no one mentioned that what you buy cannot be returned even though I told them I am not certain about my purchase and it is a gift!Now I have extra credit for this store that I would never use. This is not flexible and nice, and I found it very unfair that I have to pay twice by choosing this shop. The prices are also more than other places, I would not go there again!
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July 2023 by sb
Absolutely disastrous customer experience. The transactional system was down; the staff tried to place my transaction as if it were an online order, without success (several items were not available in the web inventory - impossible to recompose my shopping cart). Many unsuccessful attempts, endless waiting, we finally left the shop, empty-handed.
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April 2023 by Chantal Bailey
Such a great store with the nicest quality of clothes for kids and amazing customer service. It’s a must!