RBC Royal Bank
BanksHours:
1427 Graham Blvd, Mount Royal QC H3P 3M9 Hours
About RBC Royal Bank
RBC Royal Bank receives mixed reviews from its customers. Many clients appreciate the professionalism, knowledge, and attentive service provided by its staff. Youssef, an advisor, is highly praised for his clear explanations, tailored advice, and support in managing finances. The assistant manager is described as calm, empathetic, and very helpful, offering excellent service. Fadia, a bank officer, impressed an international student with her expertise and transparency when explaining different credit card options. Nagham was also commended for making an international fund transfer quick and easy, even offering helpful advice beyond the basic service. However, some customers experienced frustration, such as a lengthy delay caused by an uninformed teller, which resulted in wasted time. Despite these issues, many find RBC staff to be knowledgeable, professional, and friendly, making the banking experience positive overall. The bank's staff is seen as valuable assets, with some praised for going above and beyond in assisting clients.
Most Recent Reviews
July 2025
The assistant manager was AMAZING. I couldn’t recommend him more, he was calm, empathetic, super nice. 10/10 service from him
January 2025
Expect to wait 10-20 mins every time at every hour.
October 2024
A superb customer experience, extra service with Negham Izzat, thank you for your professionalism
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- Mount Royal, Quebec