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September 2024 by RATIBA
I just wanted to point out how amazing this team is. Their professionalism and dedication are truly impressive.
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August 2024 by wadie abourial
An exceptional service from the entire team, especially Othmane. 10/10.
Thank you
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July 2024 by Bashayer Alkhafajie
I went to see a menager he is name is othman he is so adorable and sweet all the best for u ...
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April 2024 by Camille L-A
Excellent ?
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March 2024 by Paula Restrepo
I had a really good experience in this store, the costumer service was very good compared to other stores. I feel they were listening to me and my needs, and very patient staff. LOL, im not an easy client since I feel like nothing fits me, but there were pretty understandable.
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February 2024 by Can Örs
I have never seen such nice store employees in my life, no kidding, i could swear. Especially the manager Juan and the other staff. We bought a bag and wallet for my wife. Thanks to you guys, I will be a Guess supporter from now on.
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November 2023 by charles junior
Bad experience with after-sales service.I bought two dresses paid at 25% I asked the question. Can I exchange if the price changes?The answer was yes, when I went to request a refund.We didn't want to. I was informed that we cannot do that today. Be an excuse it's Black Friday. The employees are dishonest and liars and even the manager I will file complaints at the highest level for lying. Consumer protection must be informed of this situation.
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November 2023 by Lise F
A great choice of clothes and attentive sales staff ready to help you find the perfect outfit
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May 2023 by Cherine Of
The manager has a bad attitude, it seems like she hates her job... Looks bad and speaks badly to her customers. I asked a simple question, I got a very curt answer: "isn't that obvious? »I would never set foot there again!!!
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February 2023 by Reshma Rajeev
The staff is really sweet and friendly.
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January 2023 by Ludivine Dalmasso
(Translated by Google) Terrible customer service, both from the saleswoman and the assistant manager.I bought a handbag, Christmas present. The very unfriendly saleswoman, forgot to remove the lock and misspelled my email address (so I could not receive the receipt sent by email)!The recipient of the gift returns there a few days later to have the lock removed. The assistant manager received him very badly, didn't help him except by giving the guess customer service contact, and even called security, because she didn't want him to stay in the store because she felt bothered by the call to customer service.Having been in the business of customer service as a manager, I am outraged by this customer experience, by the lack of empathy encountered. That it respects a procedure is, but it can be done with kindness, courtesy, humanity and good humor, because let's not forget that it is the error of their staff.(Original)Service à la clientèle exécrable, tant de la part de la vendeuse, que de l’assistante gérante.J’ai acheté un sac à main, cadeau de noël. La vendeuse très peu aimable, a oublié de retiré l’antivol et mal orthographié mon adresse courriel (donc je n’ai pu recevoir le reçu envoyé par courriel)!Le destinataire du cadeau y retourne quelques jours plus tard afin de faire retirer l’antivol. L’assistante gérante l’a très mal reçu, ne l’a pas aidé si ce n’est en donnant le contact du service client de guess, et a même appelé la sécurité, car elle ne voulait pas qu’il reste dans le magasin, car elle se sentait dérangé par l’appel au service client.Pour avoir été dans le métier du service à la clientèle en tant que gérante, je suis outrée de cette expérience client, du peu d’empathie rencontrée. Qu’elle respecte une procédure soit, mais cela peu être fait avec gentillesse, courtoisie, humanité et bonne humeur, car n’oublions pas qu’il s’agit de l’erreur de leur personnel.
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December 2022 by Anddi Beat
(Translated by Google) Guess is the best(Original)Guess es lo mejor
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August 2022 by Gali Zaki
Was shopping for a very specific type of dress. Big shoutout to Adriana for helping me out with picking, sizes and feedback. Was very friendly and helpful. Made my experience easy and great! Thank you ?
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May 2022 by Cassie C
Best place ever and the employees were helpful
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May 2022 by Boudjeniba laidi
(Translated by Google) be careful ⛔ to buy bad quality shirts, disaster fabrics, when I decide to return them she told me no return for the used clothes despite I only used them one evening. the worst they have not scored in politics(Original)fait attention ⛔d'achete des chemise mauvaise qualité tissus catastrophe , quand je décide le retourné elle m'a dis pas retour pour les vêtements utilisés malgré jai le utiliser juste une soirée. le pire il ont pas marqué dans la politique
