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July 2024 by Pier-Anne Michaud Delorme
No complaints...! Fast, courteous, efficient repair....!!!
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July 2024 by Les Pucerons
Perfect repair service for my Motorola Ace cell phone broken screen today as if it were a new one, hats off to the team. I recommend!
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July 2024 by MARK GITTENS
Very good and took real good care of me
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July 2024 by Manon Pelletier
Excellent service at the new St-Eustache branch. I was going there to change a battery on IPhone XS and I opted to buy a more recent used cell. Very patient in answering all my questions ?
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July 2024 by Heureux Zazar
6 visits in 4 days to change my iPad screen .......... avoid
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June 2024 by Vanessa Globensky
Very professional, quick and efficient repair!!!!!
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June 2024 by Alex G
Quick and good service! Recommend!
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June 2024 by Aerys Spencer
I had my screen repaired here a while ago.
Customer service was not really present.
I was told a price when I came to give my phone, so that when I paid the price without taxes would be more expensive.
The glass was scratched so easily.
There was a warranty on the screen, but apparently I would have had to pay for protective glass.
In short, for the price I paid and for the service provided, I do not recommend.
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June 2024 by Edouard Gref
If you find yourself in need of reliable electronic device repair in Montreal, look no further than the repair shop nestled on Mont-Royal Street. Recently, I had the pleasure of experiencing their top-notch service firsthand. From the moment I walked in, greeted warmly by Brian, to the swift and effective repair of my device, every aspect of my visit was commendable.
Brian, the technician who assisted me, demonstrated a deep understanding of electronics and was able to diagnose and fix the issue with my device efficiently. His expertise was evident, and he patiently answered all my questions, ensuring I understood the repair process and the steps he was taking to resolve the problem.
Moreover, the overall service at the shop was impeccable. The atmosphere was welcoming, and despite the evident busyness of the place, they managed to attend to my repair needs promptly. The shop itself was clean and organized, reflecting a commitment to professionalism.
I would not hesitate to recommend this repair shop to anyone in Montreal needing electronic device repairs. Whether it's a smartphone, tablet, laptop, or any other gadget, their competence and customer-oriented approach make them a standout choice. The convenience of their location on Mont-Royal Street adds to the appeal, making it easy to drop off and pick up your devices.
In conclusion, my experience at this repair shop exceeded my expectations. Thanks to Brian and the team for their exceptional service and expertise. They have earned my trust and loyalty as a customer, and I will certainly return should I need further assistance with my electronics.
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June 2024 by Cédric Ferraris
Not satisfied at all, I do not recommend. I came to have a broken screen replaced at the store on Mont-Royal. The phone was returned to me with the frame deformed and enlarged, probably the technician forced to replace the glass and damaged the phone. The screen therefore broke again very easily because it was poorly installed. I now understand why when I came to collect it, he quickly put it back in its case before giving it to me. There is celltop or izone not too far away which do a better job.
P.S: pay attention to certain positive reviews which are published by store employees (eg: the review published by Mimo who is a manager as well as other names that you can easily validate for example on Facebook).
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June 2024 by wehelp Mimo
Professional team is honest, the Technecien on site is very friendly and gives very useful advice, I highly recommend, ? ☺️
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June 2024 by Stephen Blanc
I strongly advise you not to go to this store, worst experience ever!! I used their service to repair my cracked iPhone screen and they offered to change the battery (I accepted). It was supposed to last 45 minutes but they made me wait more than an hour and a half in the store, claiming that the phone was charging. After almost 2 hours, I asked to have my phone back and that's when they admitted to me that they had broken a connection and that my screen no longer works.. Then they explained to me that this type of incident happens frequently and that it is “the risks of the profession”. I am stunned by their response, especially since I understand that they want me to financially assume the damage because they are not offering me any solution. So I enter into negotiations with them and they tell me to come back the next day. Back at the store 24 hours later, they want to exchange my 128GB I Phone in perfect cosmetic condition for a 32GB I Phone in terrible condition, justifying that it is exactly the same model. I have the impression that they are playing a joke on me but they are not at all serious! Not accepting their proposal, I am obliged to put pressure on them to accept their mistake and repair my phone. Finally two days later they managed to repair the screen but when I turned on my iPhone I got an alert message which indicated "unknown part" I then understood that they had used poor quality components (not recommended by Apple) in my phone... Only 2 months after the repair, the autonomy is very low and my I Phone turns off several times a day regardless of the battery percentage. From A to Z, nothing goes! Not to mention that they spoke to me as if I was their friend so clearly the customer service and their professionalism are close to zero. In conclusion, this store should be AVOID if you don't want to be confronted with problems!
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June 2024 by Victor Tremblay-Desrosiers
Friendly, good work very fast!
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May 2024 by Akim Coriélus
Fast efficient
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May 2024 by Steph Gig
Completely satisfied for a second time! Honest, competent and impeccable customer service. I recommend !