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December 2023 by yoram revivo
stay away from the stores big scam
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July 2023 by Réjean Sergerie
Travail consciencieux et écoute attentive de façon professionnelle
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June 2023 by Katheryne KELL
I have always received good service.THANKS
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June 2023 by mona ramezani
Professional staff like Genevieve Dion.But please make an appointment first!
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January 2023 by Panayiotis Athanasopoulos
Good serviceStaff friendly and professionalGood inventory of different products
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December 2022 by Barry S
Very helpful advice for elderly care items. All in stock and very useful products.
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October 2022 by loyer 3700stdom
Avoid at all cost go somewhere else they are the worst kind ever bad customer service bad material and don’t respect there vulnerable clienteleAvoid avoid avoid
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November 2021 by Salim Boumaza
J'aurai voulu donner 0 etoiles sur 5.Un des pire service dans le domaine.On a commandé pour notre fils des semelles orthopédiques en debut juillet et pour lesquelles on a versé un accompte de 150$...2 mois après les semelles ne sont toujours pas prêtes.Aucun suivi aucun service a la clientèle, pas d'explications...vraiment je déconseille d'aller chez eux!!!!
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September 2021 by Shelley Leibowicz
David made shopping here the best experience! Will definitely return because of his superior service ?Thank you
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September 2021 by derrick yakibchuk
Good service and very professional staff plus it's cheap love it
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November 2020 by Joe Mang
Always amazing service, the staff is always helpful and very understanding. The have great customer service and wide range of shoes and services
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June 2020 by Jim P.
This review represents my experience here during the COVID-19 timeframe. I went here to pick up a medical supply for my arm which my physician prescribed to me. Before deciding to go here, I checked out their website and their website indicated that customers needed to contact them before showing up. Since there were a few Slawner Ortho locations on their website, I sent an email to the email address shown on their website mentioning that my physician prescribed me a product and gave their location as a possible place for me to pick it up. I received a reply to my email the following morning which I found to be very fast asking me for a picture of the prescription so that they could determine whether they had the item or not. I sent a picture of my prescription via email and the person emailed me back and said that I would be able to show up for this item and also informed me that it was custom made item so I needed to show up for measurements one day and then return to pick it up once it was ready. I mentioned that I would be available any day for 8:00am and wanted to make sure that the Slawner Ortho location was one which was convenient to me. I was told it was this location (on Jean-Talon Ouest). I also asked how much the item would cost and was told that this item was covered by medicare. I drove there and there was free (reserved) parking right in front of the establishment. It is a few blocks within walking distance of Namur metro station if taking public transit. I parked my car and waited for them to open at 8:00am. Once inside, I used the hand sanitizer in the front of the store and I was seen almost immediately. For my first appointment, they took my measurements for the device and told me that I would be contacted once the device was ready. They told me that it would take under 2 weeks. Surprisingly I received a call from them within a few days letting me know that the device was ready. I asked them if I could show up for 8:00am the following day and was told that I would be able to do so. When I showed up, I was seen almost immediately and the person showed me how to put the device on and gave me a few words on how/when to use it.
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August 2019 by levg1091
unfriendly --dont care---seemingly incompetant---not sure why so many people pretend to be employees---rely on continued foot pain
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May 2019 by mkit1161
I ordered a knee brace 5 weeks ago and was told that it would be ready in 2 wks. It is now 5 wks and still no brace. I have been calling and they have no reason for the delay. I was told this morning by the manager that if I was not satisfied to go elsewhere! Very poor customer service.