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February 2024 by Claudia Duran
Worst experience of my life with the pharmaceutical department. I wanted a simple transfer because my old one can no longer receive my prescription and she was advised to come here. The lady who took care of me was negative from the start. Not knowing anything, she had already decided she couldn't help me. I suffer from an illness that not everyone understands, but this lady had zero empathy, she should not work in this field. She made me feel like I wasted my time finishing the conversation by hanging up the line on me and told me to look elsewhere... if I could I would give 0. I will never do business with them again. THANKS
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February 2024 by Christelle Marchese
Please, flee this pharmacy! All the negative reviews on this one are justified. This is the first and last time I will serve myself at their place. Rude, incompetent staff who don't want to work and leave customers waiting unnecessarily for days for their medications. When we ask for a manager, he is obviously not available. And to top it all off, they find it all normal. We would be better served and welcomed at the Corbeil after-sales service. It's a shame for people who respond to sick people!
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February 2024 by Zheng Zu
Advil, which I don’t know why I can’t purchase on Amazon due to stupid local law, is selling here twice the price as it is in Amazon, bravo, this is how Quebec making progress by blocking competition
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January 2024 by Manuela
I was in the hospital, called the pharmacy to have my prescription picked upWhen it was done the sweet young pharmacist Stephanie called me to make sure I knew how to take them. . Not only was that nice of them to do that. But also upon my delivery I had notice that the young delivery young man Mike had removed all the ice on my stairs and even cleaned the downstairs for the elderly lady that lives there. That was the sweetest thing anyone has ever done. . So for those you complain about the 2 hour wait , when it is okay to go to the doctors or hospital or even a concert and wait over 2 hours. In a pharmacies there are over 500 prescriptions that come in to prepare and that are on including people that drop them by. There are hospitals sending them by fax , there is the clsc near by etc. so before complaining please think or ask why it takes that long. People will explain. , it is not a factory ?thank Pharmaprix Felice Saulnier, I am not just a number to you guys I sm a client and a friend forever ❤️
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December 2023 by Débora KL
Horrible as always.
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November 2023 by Anne-Sophie Gervais
Very kind staff, both in cosmetics, on the floor, and in the laboratory!
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November 2023 by Andre S
This has to be the slowest prescription pharmacy in Montreal. They tell us there’s a 2-3 hours wait for a simple prescription. How can a Pharmaprix located right in the middle of plateau Mount-Royal have only ONE pharmacist on duty even on busy hours is beyond me. I’ve taken my business elsewhere.
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October 2023 by Delphine Hansen
Avoid this pharmacy if you can. Multiple occurence of very long preparation delays, and when I called more than 24h in advance, prescription won't necessarily be ready for pick up. Multiple mistakes made with my prescriptions, always very long and time-consuming to fix. Would unfortunately not recommend to a friend or family member currently.
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August 2023 by Sadira C
The sweetest pharmacy workers ever & bilingual. I feel super comfortable coming here for my prescription medication! Thank you for your wonderful service ♥️
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June 2023 by Katerina Bondar
I've been a loyal customer at this store since 2017, however their racist cashier need to go. It's not the first time I've noticed a very different treatment. People like myself that are not white get asked for IDs, being watched on the self check out service and refuse to help when asked for help. At the same time, every white person that accompanies me or that I've observed gets treated differently. No issues with pharmacy stuff or make up counter stuff, but cashiers. You clearly need to do better.
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April 2023 by Mikaella Bouzaglo
Don't ever go to this pharmacy. Every time i need to pick up meds even when calling to prepare them in advance is at least 35 min wait. If you call, they are mostly very rude. I have asked for a delivery for my meds which they delivered to the wrong address while missing a medication that I needed on time, when I called after waiting another day I've got hung up on as they "won't argue with me". Will transfer to another pharmacy as I don't know how you could do worst.
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January 2023 by Shaz Khan
Mortified that industry professionals are able to operate at such LOW levels of efficiency: Do not notify you when Meds are running out of prescription, criminally negligent in mislabeling meds without prescription ending dates, lose info, and have caused extreme mental distress - I wish there was a way to hold this team accountable but unfortunately it is not.Do not have basic decency levels to even apologize, or acknowledge their errors.
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January 2023 by tavman sn11
They'll steal from ya at the cash if you aren't careful lool.
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December 2022 by Rhys Halsey
Pharmacist was incredibly rude and unhelpful. She made me feel like my issue was insignificant and brushed away my questions with curt replies.
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December 2022 by Celina F
I’ve been a customer at this pharmacy for many many years. The staff are consistently some of the kindest people I come across in my daily life. In particular, there is a man who stocks shelves (thin, wears glasses). He has such a warm and inviting aura! He is so friendly and always helpful. Sometimes I feel I might be bothering someone by asking where stuff is when they’re busy, but he helps you in a way that seems like he takes pride in delivering great customer service. He’s awesome.
