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May 2024 by Mehran Kazemi
One of the staff helped me pick up a large box from my car, move it to the fedex office, and tape it. Wow! Unexpectedly amazing experience! Respect!
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April 2024 by Michelle
Worst experience ever! Fed X Montreal from Aritzia too much to write. Never again already spent way too much time on this!
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April 2024 by Christine Tremblay
FedEx: professionals at charging you for zero work done.Bonus: our delivery drivers are too lazy to reach out their arms, extend their finger to ring your doorbell. PORCH PIRATES WELCOME!!!Garbage company
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April 2024 by Дауд Шумак
Terrible customer support. Cannot get through and talk to a human.
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March 2024 by Sameh Aboukricha
Unfriendly customer service
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March 2024 by Maelie
THE WORST, YOU ARE HORRIBLE AND YOU MAKE PEOPLE'S TIME WASTE. You refuse to deliver people. As for the robot that hangs up on you when you call, and the people on the phone unable to do their work. You are a real waste of time. And the worst
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February 2024 by Song W (instanooda)
I was waiting by myself in the line, the lady (Filik) at the desk just sat there on her computer, didn't have the curtesy to say hi nor how can I help. Waited 5 minutes til I realize she wasn't working just plainly ignoring me. Not good.
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January 2024 by Malcolm Herrera
It gets the job done
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December 2023 by Vahid Chaychi
FedEx is generally reliable, but my experience with this particular office has been quite disappointing. The individual, an Asian man with white hair, communicates in a manner reminiscent of a lawyer well-versed in the intricacies of the law, yet lacks essential knowledge about the shipping process. Despite seeking assistance from his manager, the situation only worsened, as the manager proved to be even less helpful. The staff at this location provided misleading information and, regrettably, false details, resulting in a significant waste of time. This experience not only ruined my day but also failed to facilitate the shipment of my package, a task that was efficiently handled at another FedEx office in less than a minute. Avoid this office.
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December 2023 by NNAD Canada Ltd.
Zachary is awesome, deserves a promotion / raise.Been here the 3rd week, plus during COVID and last year, same dude,Same efficiency, enthusiasm, so consistent.Thank you very much for making package pick up so much more pleasant, Zach.
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November 2023 by Mridhu Singla
Satisfied with the service. Great staff!
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November 2023 by Cleyven Alexandrine
WORST SERVICE EVERThe customer service on the phone was bad, unhelpful and i was given the wrong informations and she advised me to go the Fedex store if i don't have a printer and if i need the ground service (two-way)Arriving at the Fedex Store situated at 1Place Ville Marie. The agent at the desk told me he can't assist me with this service nor with a printer and that i need to create an account on the Fedex website.The website didn't offer the ground two-way options neither and he asked me then to download the Fedex app. And of course the app was just as useless.That was really the worst customer experience i have had and It was a waste of time. And i don't recommend FEDEX at all.I went to their competitors (UPS). And within 20 mins everything was taken care of. Simple with a Good customer service.
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September 2023 by hamed farmand
You have to the place. If there is a construction in front of the main entrance, from Place Ville-Marie, which is usual in Montreal, ignore it, just enter. You can find it easily.
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July 2023 by 1 2
Just talked to Daniel in Business Development Services, BC after being connected through this address. He was the most helpfulcall center representative I have seen this year. 10/10
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June 2023 by Alexandra Cochelin
This place is not a shipping center. They don't know how to ship. They assume people just lay around all day and wait for their package to arrive. I'm not always at home so please consider to inform your customers that the delivery is about to happen. Amazon does it so well, they inform what time the package arrives and also CALLS the recipient when they don't answer the door. That way, the recipient can give indications to where the package can be put.Also, I tried to call the Fedex shipping center and only a robot answers and it doesn't help at all. Give us some real customer service.
