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March 2024 by Elie
0 star - I had an extremely disappointing experience at this gas station, particularly with their car wash service. After paying $22 for a car wash, I was dismayed to find out that the system was out of service. To my frustration, there were no clear signs indicating that the car wash was not operational. The staff mentioned that they had placed a few cones as a warning, but these were not in place, possibly moved, leaving no warning for customers like myself.When I approached them for a refund, they outright refused, showing a lack of accountability and customer service. It's disheartening to see such negligence and poor handling of customer concerns. I would caution others to verify the service availability directly with the staff before making any payments here to avoid a similar situation.
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January 2024 by Hipolito Perez
I went in search of a juice and some donuts. As soon as I entered the establishment, I noticed that an elderly employee began to follow me as if I were a thief. The truth is that the employee was uncomfortable and racist, just because I am Latino, I have to suffer racism. I will never go back. in that place
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December 2023 by Danyelle
Comfortable without more because it is well located and offers several services. The day after the storm, we don't even clean the terminals to better serve customers, it's not very respectful.
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December 2023 by Dan Ezual
Comfortable without more because it is well located and offers several services. The day after the storm, we don't even clean the terminals to better serve customers, it's not very respectful.
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November 2023 by Niada Borne
To date, polite, smiling, helpful staff...perfect products, late night promotions, superrrr....thank you
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October 2023 by A Z
To date, polite, smiling, helpful staff...perfect products, late night promotions, superrrr....thank you
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August 2023 by Rid A
The people running this gas station is 100% running a scam. I paid for my fuel at the gas pump and used 87 octane gas. I ended up seeing that the litres I got into my tank was very low considering the rate per litres was 1.789. I checked my receipt after finishing refueling and low and behold, I was charged for premium 91 octane gas at $2.019/per litres. I was shocked since I clearly pressed 87 octane. However, in hindsight I noticed all of the lights in the octane selector did not light up when I was refueling (I did not find this strange since this is a common reoccurance in this gas station). Anyways, I went inside the gas station to speak with the clerk about the issue. Clerk tells me "there's nothing that I can do. The problem you're having is with the gas pump and not me". I was shocked and surprised. I asked to know when the manager will be here and the clerk just tells me "tomorrow but I don't know when". It's also of great concern to me that the clerk have authority to override gas pumps at anytime. By my calculations at 1.789 per litres I should have got 16.76 in my tank if you consider I paid $29.99 as shown in the image. However I only got 14.85 litres of fuel in my car at the payment of $29.99 ($29.99/2.019 = 14.853 per my calculations). I own a 2007 Honda CR-V, what need do I have for 91 Octane fuel? My car runs on 87 Octane. I paid for less gas basically. Total scam of a gas station that should 100% be investigated.
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June 2023 by Olivia G.
Rude place
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April 2023 by Vittorio Bartoli
Serge you lived your life like a candle in the wind
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November 2022 by Արսեն Հոսեփյան - Առաքելյան
Serge is the best. He is always helpful and very kind.
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October 2022 by hardeep kainth
Professional staff5 stars to Farid
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April 2022 by Soorena LUCIEN
Terrible personnel. Rude with no sense of customer. Hang that phone up for a second and listen to your customer.
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February 2022 by G M
(Translated by Google) If I could put a 0 I would. I showed up for a car wash with my subscription like almost every day, I waited 1 hour in line and when I inserted my code several times the code was refused. I called for help, The clerk came and started attacking me saying that the code I generated is a screenshot I showed him the application to prove that it was indeed not a screenshot the time of the code to generate sir did not want to help me he told me to withdraw from the thread after 1 hour of waiting he took pictures of my washing history and my plate of car registration saying Someone will deal with you trying to scare me. He says to call customer service after 5 calls still people answer me. Finally after 6 tries I put the code back and it works but no support from you. Poor customer service(Original)Si je pourrais mettre un 0 je le ferais. Je me suis présenté pour un lavage d’auto avec mon abonnement comme presque à chaque jour, j’ai attendu 1 heure en fil et quand j’ai inséré mon code à plusieurs reprises le code a été refusé. J’ai appeler l’aide, Le commis est venu et a commencé à m’attaquer disant que le code que j’ai généré est une capture d’écran je lui ai montré l’application pour prouvé que c’était bel et bien pas une capture d’écran l’heure du code génerer monsieur n’a pas voulu m’aider il ma dit de me retirer de la fil après 1 heure d’attente il a pris des photos de mon historique de lavage et ma plaque d’immatriculation de voiture en disant Quelqun va s’arranger avec vous en essayant de me faire peur. Il dit dappeler le service client apres 5 appels toujours personnes me repond. Finalement apres 6 essaies je remet le code et sa marche mais aucun support de votre part. Service client médiocre
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December 2021 by jessica champion
Toujours un très bon service de Serge(Translated by Google)Always a very good service from Serge
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December 2021 by John J
I didn’t even know it was possible to hate a couche tard this much. This has to be the worst gas station and the worst Tim Hortons in all of North America.
