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February 2024 by Franz Schmidpeter
Great service in terms of communication and delivery (ordered online after checking via phone). Very nice selection at really good prices.
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February 2024 by Iker Zabala
I had a horrible shopping experience. They are not serious and responsive when you need to make a return. On top of that, they are untruthful when they say they will answer you back to fix the issue.For those shoppers willing to buy, they are an old fashioned brick and mortar store that aims to be an online site with no capabilities and customer service. A total disaster!
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February 2024 by Matthew Tye
While the quality of clothing seems great, I’m disappointed in my experience.I recommend against shopping online as the return policy is not adequate for a store that sells suits.I offered to pay for return shipping, but they insisted that they could not receive the unworn jacket they sold to me.Again: quality seems good. But the online experience is lacking.Between the slow shipping and their bad return policies, it’s probably best to only purchase after trying in person.
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February 2024 by Jean-François Cloutier
Everything is fine; I am very satisfied!
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February 2024 by Lucy Newman
Great selection, fast shipping. Will order from them again!
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February 2024 by Tom Ranieri
Very nice dealing with Boutique Jacques. I found the black hestra gloves which I was looking for in the right size. The gloves arrived in a timely fashion, nicely packaged and the fit is perfect; exactly what I was looking for. I highly recommend shopping at Boutique Jacques and will not hesitate to shop there again.
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January 2024 by Michael Hwang
Fantastic selection, service and value. The staff are very friendly and provided excellent service for a belt that I needed to exchange as it was too long. Communication was great and the entire process was very quick.
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January 2024 by Jorge DiPaola
Fantastic service, great selection
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December 2023 by Michael Goldbarth
Very happy with speed of delivery and quality of the fabric.
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November 2023 by jay mueller
great jacket! great sale price! great service! super value!!
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October 2023 by Enzo Gallo
The purple Eton shirt that I ordered online from the Boutique Jacques website is exactly what I received. Good service as well. Shirt arrived quickly, less than a week from order date. Thank you Boutique Jacques.
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October 2023 by Kit Morris
Excellent product, fairly priced and promptly shipped. Customer service was especially attentive and top of the line.
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October 2023 by Toma Diamantstein
Excellent quality merchandise and service. Boutique Jacques is a highly trusted company.
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August 2023 by Randy Diplock
Delivery was very slow.I would have preferred to pay to have the option to a much faster and prompt delivery.As for the solid Black Tie,. I am VERY disappointed and not happy with it!!The tie is very wrinkled all over and badly bent at the tip that is right into the material.It looked like the tie was just troughen into a big box with no packing paper or care taken to packaging,and shipped out to me.The back of the tie has numerous loose hanging threads all over it.Showing poor craftsmanship.The front has some smeared markings and 4 round circles half way down embedded in the material.Not sure what they are or if they can come out.Stains,water damage.Who knows.Staff should have checked the tie over for these flaws and ensured proper packing to achieve the best and highest quality was meet for the price I paid for this tie.I will try and have the tie dry cleaned and a professional seamstress try and repair this mess.Thanks,Randy D
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August 2023 by Brian Usher -Jones
Service top notch prompt delivery high quality and fair price.
