Matériaux Pont-Masson Mirabel is a business that offers a mixed customer service experience. While the in-store customer service is generally praised as great, the service provided to contractors is reported to be poor, with long response times and inaccurate evaluations leading to significant cost overruns. The manager, Roger, is highlighted as particularly helpful in advising on renovations and providing accurate material quantities. The business is also commended for its willingness to accommodate customers even after closing hours, demonstrating a commitment to good service. However, some reviews mention instances of unprofessional behavior from staff in the wood yard. Overall, Matériaux Pont-Masson Mirabel seems to provide a varied customer experience, with strengths in in-store service but room for improvement in certain areas.
I received a nice and good fast service from walid thank you so much ?
December 2023
I would like to highlight the excellent service we receive at this store. Smiling and welcoming staff!
December 2023
Wow customer service!!I left Terrebonne to pick up two windows on a Thursday evening. I arrived at closing time and the doors were closed. Believe it or not, they opened and served me anyway. That’s customer service!!
