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August 2024 by robert roy
Special voucher
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June 2024 by Maéla Plagé
Very unpleasant to go shopping in this store while the boss shouts at her employees, always complains and is unpleasant with them. She is so focused in her euphoria of anger that she forgets the tags on the clothes. The prices are nevertheless affordable for everyone with several discounts all the time but the boss doesn't make you want to go shopping more often than that.
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June 2024 by Natalya Akhrameev Regolf
I have been going to this Urban Planet for several years and every time I see the manager she greets me with a smile and takes the time to talk to me.
I appreciate his warm welcome!
Thanks to the manager?
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May 2024 by Céline Raymond
Every time I go to this store and the manager is there I always receive very good service from her. I have been going there for several years and so have my children and we have never heard anything anything negative about her
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May 2024 by princia deborah
Very bad work experience, the blonde manager was always there shouting at her employees and also at the customers just for nothing at all. This is why customers are starting to stop coming to this store because of the customer service. You should act quickly. She always throws her anger at everyone when she is the problem. If the store closes I wouldn't even be surprised really. She is not made to work in a company, you need to do some investigating because I am clearly not the only one to say that. At each shift there were always at least 2 or 3 customers who asked me for the name of the manager to file a complaint and I didn't do it.
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April 2024 by nathii baybii
I come to this store often, but the lady with the blond hair doesn't make me want to go back and yell at my children to tell them to shut up instead of asking politely if she doesn't like her work, she's going because she's made several comments about him and it's really not good customer service. Always with an arrogant air shouting at all the customers I won't go back there again
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February 2024 by Stéphanie Samman
The manager, small, blonde now (formerly tense mauve)... Before managing a store, learn how to manage it yourself.... Very bad service. !!! Really unacceptable to yell at your customers like that!!
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January 2024 by Jessica Lortie
Really but really very disappointed with the welcome we were given the lady does not take the time to listen to the questions we ask her and responds very very arrogantly we wanted to try two sets of 3 pieces to see how she was going to refuse by being stupid and wanting to choose what we would try first I asked to listen to what we asked instead of forcing us to try what we didn't want and I said to be stupid the same in customer service is not very appreciated she threatened me to leave the store I asked her name and she refused after discussion with the security guard she turns out to be the (manager) so I will try to complain above because a welcome of this kind is not professional at all in my opinion as it was 7:30 p.m. she must have been eager to finish her figure…
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January 2024 by Elisee Kapenga
They have very nice clothes and I like to buy clothes at urban planet
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December 2023 by Jade Laroche Conte
The employees are so condescending
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December 2023 by Ally Lamoureux
Good clean places and courteous and smiling employees ?
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November 2023 by Yasmine D
Lots of sale
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November 2023 by Anne-violette Carbonneau
Each time there are lots of employees at the cash register but no one to serve! Today the taste of too much opening at 10 a.m. cash register still closed at 10:7 seriously
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November 2023 by KarMa
The manager with different hair colors every month is one of the meanest and most unpleasant human beings you will meet in your life, very rude and treats her employees badly and the management refuses to do anything about it as if she was the creator of this chain of stores.
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November 2023 by Geneviève D.
Rotten service! The person with the purple hair and the condescending air... it's time you understand that the people you look down on like that... are your customers. Instead of taking pleasure in making us understand that we are bothering you... take care of the people who take their money and spend it at home! This place is a real joke!
