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December 2023 by Lucien Fortier
Wonderful, courteous and professional welcome.
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November 2023 by Carlos Tirado
Good knowledge for service and sale of Stihl equipment.
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November 2023 by Firelord Zuko
Terrible after-sales service. I experienced a problem after my repair, I contacted to find out what we could do. The tone quickly became aggressive, defensive…. I arranged it differently.
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November 2023 by jean-claude masson
THE place is for a snow blower and a water heater and anything that smells like gas. The mechanic is really good.
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October 2023 by Serge Gilbert
Good service and very courteous, could not repair it, referred me to our repairer who did the repair, thank you, mini engine
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October 2023 by DJ Johnny Guy
It's open during the day while I work and it closes at 5:30 p.m. even on Thursdays and Fridays. They might close at 9:00 p.m. Additionally, it is closed on Saturdays and Sundays. No way to go there after all!
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October 2023 by G A
To have been there a few times always well served
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July 2023 by Billy J
Got ripped off by this dishonest person. Was supposed to be free under warranty but ended up BEING FORCED to pay over 120$ for a simple carb clean that I could have done it myself. This person did not tell me nothing nor gave me the choice for anything... he just asked for the money. I should have called the police but I was in a hurry...
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July 2023 by Volverin Vulponé
Make sure you ask how much it will be if it's not covered by the warranty, if they say that they don't know for sure than there is a big chance you'll get ripped off. I believe this is how they hook clients, saying it will be under warranty and then they charge you money.Went on warranty and ended up paying over 140$ for a carb clean !!??!! Rolls-Royce dealership might charge less for the same thing.I wish they have called me the minute they knew its not covered by the warranty but i guess the fact i wasn't called is the proof of being tricked.Next time a similar situation arises i will call the police. The more complaints from people on this crooked business the more chance the police will make it right.
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May 2023 by Arnaud Duplessier
(Translated by Google) I dropped off a mower with them asking for an estimate because the traction of my mower was no longer working.After a week or two they call me to inform me that the cable has been changed and that's not it.I therefore ask to make an estimate of the repair.2 weeks later I was called to give me the price of the part without tax and without labor.I refuse the work.The day I went back to get my mower I was asked to pay more than $100 for the cable change.I explain that I had just asked for an estimate and that I find it expensive for a cable change.So I explain that I want to pay the price displayed for the estimate only ($30)He therefore answers me ok but I have to remove the cable. Which I accept with no problem.The person tells me that in the end it would take him longer to remove it and asks me $60 for 2 estimates... "Well yes, I did the estimate twice, the first time for the cable and the second for the traction »I refused this and maintain that I want to pay the estimate and have him take back the cable.In the end I was "kindly" asked to leave the shop and pick up my mower all with a "I have a good memory" goodbye.(Original)J’ai déposé une tondeuse chez eux en demandant un estime car la traction de ma tondeuse ne fonctionnait plus.Au bout d’une ou 2 semaine on m’appel pour m’informer que le câble a été changé et que ce n’est pas ça.Je demande donc à faire un estime de la réparation.2 semaines plus tard on m’appel pour me donner le prix de la pièce sans taxe et sans la main d’œuvre.Je refuse les travaux.Le jour où je suis retourné chercher ma tondeuse on me demande de payer plus de 100$ pour le changement de câble.J’explique que j’avais juste demandé un estime et que je trouve cela cher pour un changement de câble.J’explique donc que je veux payer le prix affiché pour l’estimation uniquement (30$)Il me répond donc ok mais je dois enlever le câble. Ce que j’accepte sans problème.La personne me dis que finalement ça lui prendrais plus de temps de l’enlever et me demande 60$ pour 2 estimations… « bah oui j’ai fait 2 fois l’estimation, la première fois pour le câble et la seconde pour la traction »J’ai refusé cela et maintient vouloir payer l’estimation et qu’il reprenne le câble.Au final on m’a « gentiment » demandé de partir de la boutique et de reprendre ma tondeuse le tout avec un « j’ai une bonne mémoire » comme au revoir.
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May 2023 by Pierre Mainville
(Translated by Google) Excellent service and very fast.(Original)Excellent service et très rapide.
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January 2023 by Daniel Venne
Excellent service
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October 2022 by Dave Couture
(Translated by Google) I have a Toro mower, a tank! I asked him to do a tune up on it. He told me, you have a coin to change on it. $500. My mower has always started on the first crink, now I have to fight with it to start. Very disappointed for a $500 tune up(Original)J'ai une tondeuse Toro, un tank! Je lui ai demandé de faire un tune up dessus. Il m'a dit, t'as une pièce à changé dessus. 500$. Ma tondeuse a toujours parti du premier coup de crink, maintenant je dois me battre avec pour quelle démarre. Très déçu pour un tune up à 500$
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October 2022 by André Girard
(Translated by Google) Twice I call for a repair and they are supposed to pick up and no word from them. I won't call back a third time.(Original)Deux fois que j’appelle pour une réparation et qu’ils sont supposés venir chercher et aucune nouvelles d’eux. Je ne rappellerai pas une troisième fois.
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September 2022 by jean-francois Bherer
(Translated by Google) I loved my visit :-))) Very nice and knowledgeable owner ;-) I found my Sthill RMA 510V mower yeahhhhhh!!!!(Original)J’ai adoré ma visite :-))) Proprietaire très gentil et très connaisseur;-) j’ai trouvé ma tondeuse Sthill RMA 510V yeahhhhhh!!!!
