RONA Longueuil (Roland-Therrien) offers a positive shopping experience with friendly, smiling staff in a well-lit and clean store. Customers appreciate the ease of finding products and the smooth process from online ordering to delivery, with attentive follow-up to ensure quick and affordable service. Staff members, including those in the painting and plumbing sections, provide outstanding service, with explanations that exceed expectations. The store’s customer-oriented approach results in satisfied customers who value the helpfulness and patience of employees. While there is some room for improvement, such as better product labeling at checkout, overall, shoppers find the store pleasant and easy to navigate. The refund process is simple and hassle-free, further enhancing the store’s reputation for good service. Many customers prefer this location over others, enjoying the quality assistance and the welcoming environment.
Nice store, great selection, helpful staff. Great overall shopping experience.
March 2025
Beautiful store. Congrats to the team and owner. Clean, great choice of products, everything in order. Love it!
November 2024
Thank you Mathys for your listening, your patience, your desire to satisfy us and your insight, you finally found what we were looking for everywhere in the lumberyard. Bravo for your customer orientation, you have made satisfied customers.
