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December 2024 by Diane Blais
We find most of the products that a good pharmacy should have in its inventory.
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December 2024 by Jessica Goulet
Given the infantilizing reglocracy of Quebec, it is not possible to buy polysporin without seeing the pharmacist who is always overwhelmed. 30min+ wait even in broad daylight.
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December 2024 by Danielle Cote
If it's not one of their clients and you want advice, good luck the wait is very long. There were 2 of us in the waiting room.
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October 2024 by patrice thibault
Best service on the South Shore ⭐️
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September 2024 by Martine Laplante
Hello, I have just read the reviews and comments on this pharmacy, so I see that I am not the only one to have negative experiences on all points. Service 0, listening to the customer 0, errors in the medications to several times, plus they tell you that it's not them that's the problem, making me say that the problem comes from us. Plus it's a medication that I can't stop or reduce and she tells me "at worst the withdrawal symptoms you won't die for that" FORGIVENESS I can't believe it yet Bye for life Jean coutu Charny!!!!!
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July 2024 by chantal laplante
Hello, I am new to your pharmacy. I was consulted today, June 30, by the pharmacist on duty. Let's say that pharmacists normally try to help to the best of their knowledge given that they have medical experience. I asked if she could advise me on how to get better after having had a slight accident which left me in shock, so 2 days of being a zombie. She tells me that she can't do anything for me, here we sell medicines, we advise on medicines. Go to the emergency room and they will do x-rays on you. But I insist by saying that I have not had any stroke, I do not need an x-ray, I just want advice to try to regain my strength. She told me coldly, sorry I can't do anything for you. At my other Jean Coutu, the pharmacists always tried to advise as best they could given their experience in medicine even if it was not to sell prescription drugs. I was really disappointed and may have already changed pharmacies who will be available to help
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June 2024 by Laurika Tremblay
very bad service I work in the sector I ask to be reimbursed even though the policy is exchangeable and refundable in all jean coutu and I am refused for no reason
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May 2024 by Constantin Houenou
Excellent service!
They are excellent professionals.
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May 2024 by Michael Lizotte Pineault
Refusal of strep test based on 4 questions and we are told our score is not high enough. Worst service in the world. No one asked us if we had been in contact with anyone who had strep throat and we had. Very incompetent
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March 2024 by raymond halle
I like it, Kind and courteous service! The entrance through the cosmetics department is very pleasant, it's beautiful, the smiles of this staff are very welcoming,,,,Bravo!
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March 2024 by N. D. Rolet
They are really mixed up in the laboratory for medicines. It's not the first time this has happened, but it's the last.
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March 2024 by D T
I presented myself on February 12 at the pharmacy located in Charny with a prescription where 13 tablets out of 30 were missing. Note that the purchase had been made in mid-December but I finished the contents of the previous prescription before opening the container.
I had to pay for the missing tablets even though I was convinced it was a mistake on their part. I am (was) a regular customer of this pharmacy for several years and I expected more openness and empathy. I was clearly made to feel that it was my problem and not theirs. Very disappointing!
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February 2024 by Camille Bourgois
Always very well served. A special mention for Inna S. at the pharmacy who always welcomes us with good humor and a smile 😊
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January 2024 by Jacques Blais
Everything is ok
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January 2024 by Monique Richard
I really liked the service...
