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March 2024 by Jarod Guymar
Super good service from Jay! He gave me very good advice and I am happy with my purchase, thanks also to Rosalie for the service!
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January 2024 by Jennifer Hart
What a disappointment that we bought many items, and got to the cash register where two employees simply ignored us and made us wait there alone. I had to ask if the cash register was open so the sales lady dares look at us and only after another while she made us pay. No care for the clients even when we are alone as customers with two employees talking among themselves.
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June 2023 by Andrew Debay
Very good service and quality
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June 2023 by Farshad Esnaashari
I wore this jacket just once, it was not even a rain, it was drizzle... not only the color changed, it stained my shirt either... I went back to the store and the store manager said: you should have known not to wear it in a rainy day!
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June 2023 by Nazli Rashedinia
They do not even have a minimum quality standard, very very low quality outfit
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March 2023 by elizabeth gray
My first experience was great at Massimo Dutti in Carrefour Laval.The staff were very welcoming, cheerful and helpful.I enjoyed my visit and left with a nice jacket. The staff were very careful to make sure that I had the right sizes in all of the items that I tried on.Thank you.Elizabeth
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January 2023 by Fawzi Khalil
Today I visited Massimo Dutti carrefour Laval , I used to buy a lot from this store before . But unfortunately they’re no more service , when you ask a question to the saleswomen who was serving you feel like if you are bothering her and I was afraid to ask another question. So I was willing to buy some cloth , but I left without buying anything. I worked all my life in customer service , but unfortunately in this store customer service is a big Zero ….
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January 2023 by Christian S
Buyers new to this clothing brand BEWARE.Very low quality clothing. Horrible Customer service when visiting store, arrogant disrespectful staff.
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December 2022 by Tom N.
(Translated by Google) Atrocious service. Employees look at you strangely. They judge people on their way home. They don't even offer help and don't even say a simple hello.(Original)Service atroce. Les employés te regardent bizarrement. Ils jugent les gens en rentrant. Il n’offre même pas de l’aide et ne disent même pas un simple bonjour.
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March 2022 by Charbel El Khoury
Great and efficient service
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March 2022 by Rouba A.
(Translated by Google) I go into the store to ask a question about the pants in the display, I say "hello" to the cashier, she looks at me strangely, I think she is on the phone so I repeat hello she says to me: "yes?" ... I don't know how things are going at Massimo Dutti's but it's not very welcoming!!! I left immediately.(Original)Je rentre dans le magasin pour poser une question sur le pantalon dans le présentoir, je dis "bonjour" à la caissière, elle me regarde bizarrement, je pense qu'elle est au téléphone donc je répète bonjour elle me dit :"oui?"... Je ne sais pas comment ça se passe chez Massimo Dutti mais ce n'est pas très accueillant!!! Je suis sortie tout de suite.
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March 2022 by Sahar Ranjbar
Great customer serviceWent there last minute to find casual outfit for a birthday partyStaff were helpful
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February 2021 by Nady Hamadeh
Absolutely disappointed with their online orders, Ordered a bracelet everything came such as the packaging, however the bracelet itself did not come. Furthermore called customer service around 5 times no answer until the the sixth time. Asked for a refund and sent an email and its been over a month and still no reply and no refund. Truly disappointed with this service and lack of organization
