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August 2024 by Simon Gingras-Duchesne
My mother is a big fan of Marc Cain clothing. Unfortunately, she no longer sets foot in this store. She told me that when she walked in, the saleswoman (who everyone mentions in the reviews below) was standing in a corner of the store with her arms crossed, staring at her as if she was going to steal something. And that's without taking into account the fact that she puts a bollard in front of the entrance to the store, probably to create a sort of exclusivity... I intend to write a formal complaint to Marc's head office Cain, because this cannot continue like this, especially after reading the opinions which precede mine.
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June 2024 by Refah R
We had a very bad experience. The sales lady, while cleaning the stairs, did not allow us to enter ,we had to asked her .After a few moments, she asked in a disrespectful tone, "Do you know this brand at all?"
A good salesperson can get a good customer from a bad one and a bad salesperson will lose a good customer.
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May 2024 by Dzovig Kahwajian
Please have some respect towards your customers and stop saying that you are sorry and apologize for their bad shopping experience. Sounds like a joke…
Everything said in the previous reviews is still valid and very true to this day.
Time to change your impertinent sales lady.
I was there with my friend today. We left the store terribly aggravated.
Good luck!
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January 2024 by Patricia Dion
I love the clothes, great quality! Impeccable service, good taste
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June 2023 by Y. B.
(Translated by Google) I don't understand how you can put such an arrogant saleswoman who looks down on people in front of a clientele! I will never set foot in this store again!(Original)Je ne comprends pas comment on peut mettre une vendeuse aussi arrogante et qui prend les gens de haut en face d’une clientèle! Je ne mettrai plus les pieds dans cette boutique!
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January 2023 by Sal Ma
(Translated by Google) Do not go. Already I do not understand the concept of closing the shop all the time and blocking access ... absolutely zero service for an unknown brand in the mdr battalion(Original)N'y allez pas. Déjà je comprends pas le concept de fermer la boutique tout le temps et de bloquer l'accès ... service absolument nul pour une marque inconnue au bataillon mdr
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March 2022 by Brigitte Geoffroy
(Translated by Google) Beautiful collection pity that the attitude of the seller is haughty. It doesn't feel like trying.(Original)Belle collection dommage que l'attitude de la vendeuse soit hautaine. Ça ne donne pas le goût d'essayer.
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February 2022 by Miva
AVOID THIS PLACE AT ALL COST.I had the worst experience shopping there. The sales associate was tracking me in every way. She made me feel unwelcome and uncomfortable.I was examining the quality of the coat. The quality was quite mediocre if I were to be honest. I was wondering the price tag. The sales associate rushed before me finding the price tag and screamed in a condescending tone: 700$! Then, she would track me and every item I touched. She would yell in a the price at every item I touched. Without even me asking for once! Then, she did yell items I did not care about twice. There is no "miss would you like to try this out?" or something like that, only price yelling. It was unwanted and unasked for.After this horrible treatment, I left. It was clear that this lady thought I could not afford the things in here/ I could steal stuff but she is so wrong. I invest in quality and service. Marc Cain has none. You are better off to Holt Renfrew.
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February 2022 by Vanina Gaëlle Jean
(Translated by Google) Frankly, I don't see what the saleswoman is for. She speaks to me with a haughty voice. In addition, no mask. She makes us believe that we have to make an appointment to enter the shop when it is well written 2 people maximum.She doesn't even deserve a star. We need to give her a lesson so she can learn to talk to people.(Original)Franchement, je vois pas à quoi elle sert la vendeuse. Elle me parle avec une voix hautaine. En plus pas de masque. Elle nous fait croire qu'il faut prendre RDV pour rentrer dans la boutique alors que c'est bien écrit 2 personnes maximum.Elle mérite même pas une étoile. Faudrait qu'on lui fasse un cours pour qu'elle apprenne à parler aux gens.
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February 2022 by Sara berkchi
(Translated by Google) It is a pity that I have to put a star, otherwise it is 0 that I note the store. The lady is racist and very mean, she didn't let me in and there was no one in there, she says if I want to shop I have to see the collection online. So the shop is open !!!(Original)C'est dommage que je suis obliger de mettre une etoile , sinon c'est 0 que je note la boutique. La dame est raciste et très méchante ,elle ne m as pas laisser entrer a l'interieur et il n y avait personne dedans , elle dit que si je veux magasiner je dois voir en ligne la collection . Alors la boutique est bien ouverte !!!
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November 2019 by katherine despres
Unacceptable service!
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November 2019 by Stéphanie Bellevue
Service 0
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November 2019 by ronda loft
The lady clerk/owner was literally following me around the store as if she believed i was going to steal something...Once i entered the store,we greeted each other and she asked me if she could help,i replied "thank you but just looking.She then followed me around the store and seemed annoyed that i was going through the clothes on the hangers...Then started mentioning prices of clothes i was looking at,even though i didn't even ask for the price.
The funny part is that i was dressed in my gym attire,therefore she assumed i was in a store out of my league! lol
Little did this poor lady know,the watch on my wrist is worth more than the entire merchandise in the store.A very disappointing experience,Poor customer service!
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November 2019 by Shirley Brunt
Please change the sales lady that thinks she is above everyone
She needs to stay at home hiding
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November 2018 by Joanne Aldersebaes
The Marc Cain boutique at Carrefour Laval is superb, with an outstanding advisor Véronique: she has an eye and knows her inventory, she suggests outfits in no time that look good on you and respect your style. Of course it's a high-end boutique, but the pieces are timeless, an investment guaranteeing the pleasure of wearing them! And a long time.