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January 2025 by Maria Medeiros
Very kind and very helpful cashier always with a beautiful smile happy new year 2025
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January 2025 by Carl Legault
Rotten!?!? No customer service! Never possible to be able to speak with a person face to face! Delivery not respected, delay. Still not received my item, date changed 3 times!
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January 2025 by Marlene Stranzl
Thank you / Merci Nouaja!!
Thank you for all your time, patience and suggestions for our bedroom color makeover which by the way is absolutely beautiful 🙂
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December 2024 by Anne Robitaille
Horrible customer service
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December 2024 by Minas Minassian
They have no client service and very very rude
They have no respect and not professionalism
I hope the management will review their performance
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December 2024 by Stephane Roy
WHEW!!! It is a shame to see such an experience in store. The service offered does not seem to live up to expectations, and this may explain why some consumers are turning to other options like Amazon. Staff could benefit from providing clear and precise information, and adopting a more respectful attitude after the sale. There is certainly potential for improvement to regain customer trust.
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December 2024 by Sarah-Jane Boivin
Excellent service by Laura. She made my shopping easy and quick, with great advice and a pleasant good mood! I recommend this store!
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November 2024 by Doreen's Discoveries
I just visited the store at 1655 Le Corbusier, I made a purchase but the person at the cash didn't want to give me my receipt of payment. Not even the paper from the debit terminal she said that the store is going paperless. If I wanted a receipt of any kind I have to give them my email!!!
I said no. She repeated that I have to give my email. I asked to see the manager. Then the sales person gave me a receipt. She had just said that they had no more printers. I felt harassed and bullied. Not by the person who served me, but by the store.
I have a right to refuse to give my email and I have a right to have a receipt of transaction at the moment of my purchase.
Very disappointing from a store that claims to have quality products.
Awful experience.
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November 2024 by Vikki P
Linen chest has a lot of choice I recommend. Thanks to Keyla for her service this evening.
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October 2024 by Guy Charbonneau
Great store for quality homewares. There you will find bedding, crockery, decoration, small kitchen appliances. Really a very diverse offering. I recommend that you take a look there to make discoveries when you are looking for a more high-end item.
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October 2024 by Claudette Pel
Following the message I sent about a bench. I was told to call back to the store and that the manager was aware of it but could not do anything, given that she could not find the bench and that the saleswoman who had to put it aside this bench couldn't do anything either.
After this call and the response from this manager who doesn't even give her name and who treats your customers like nothing, I now understand the 3.5 percentage on the reviews and it's even too much.
Terrible service and a rude manager who is out of place at all for customer service.
A disappointing experience.
Claudette
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August 2024 by Christophe Baccioni
Mr. Mathieu very professional and kind
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July 2024 by Wass
I was taken care by “Aisha” she was professional and kind. She made me feel comfortable and made sure that I choose the right items to decorate my new place. Thank you
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July 2024 by King Shak
Thank you very much Aicha. She helped us a lot to find the curtains and table napkins. We are very satisfied from her customer service. We recommend to ask her help to find you the best what you looking for.
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June 2024 by jack James
I found a bed cover ,unfortunately the price wasn't on the broken package, the person who served me ( aysha ) asked for assistance but again no price found I waited almost 1 hour at the end they wouldn't sell it they promised to call me with the price , they never did ,they are absolutely none excprince management , bad customer service, I will never go back.
