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November 2024 by Stephanie Wicki
I was very happy with my car buying experience at Arbour VW. My salesman, Nicolas, was professional yet personal. He made the experience fun and at the same time he ensured I got the best deal possible. He was able to answer all my questions and was patient with any concerns I had. I’m excited to have my new 2024 Taos! Thank you to the whole Arbour VW team!
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October 2024 by Darby Fe
Wessley Wain is an excellent advisor I suggest everyone do business with him!!
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October 2024 by Alex L
I had the pleasure of having Nicolas as a salesman for my new purchase. Very honest and professional. I immediately felt like I was in good hands.
Thanks also to the Arbor Volkswagen team, everything was really great!
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October 2024 by Emmanuel Adelson
Thanks to Nicolas and Volkswagen Arbor for their great service! I am satisfied.
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October 2024 by Moura Cuir
Very kind and a wonderful experience with Noémie ! Would definitely recommend
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October 2024 by Nathalie Boismenu
Always well received at Arbor, most recently in sales with Wessley, patient, available and transparent as well as Sean at the service, efficient and very friendly!
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October 2024 by elisha ritchie
Second time purchasing a Jetta with Wesley & 100% satisfied. If you are looking for great deals and dedication in finding the right car for you, I highly recommended to go see him! :)
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October 2024 by Ramzy Bourahla
Had a great experience with the parts team, the staff was super friendly they quickly found exactly what I needed, If you're looking for reliable service and a team that really knows their stuff, this is the place to go.
Thanks again for the awesome service!
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October 2024 by Louis-Philippe “LP” Dalpé
I was served by Wesley who was very efficient and informative in his approach. I recommend it for anyone looking for advice on a Volkswagen!
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October 2024 by vladimir zlatev
If you need a professional and pleasant service call EL MEHDI EL MACHKOUR. Thanks to him I made a purchase that I am very satisfied with. Thanks Mehdi!
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October 2024 by Chris Beerworth
Just bought a Golf R from Mehdi and his team at Arbour and could not have asked for a better experience. Such a smooth transaction !
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October 2024 by Tomas Low
I feel like I need to share my story back here.I ordered back then for an ID4 sometimes like 2022.I want the one with Rear wheel drive no heat pump & sunroof.But the sales person keep giving me other models....Without saying after year & year they bring up the cost of the model....So in 2024 the sales mentioned they don't make rear wheel drive anymore so he keeps pushing me to take the AWD with heat pump...etc....After we calculate the cost it's not worth to buy so we want back our $1000 deposit 7 here what it takes so long to get back my money.1st they tried to deposit back to my credit card but I did cancel that visa card & the sales person told me it will work.How can you deposit a visa card which already canceled & it was a different brand one.Secondly they decided to send a cheque to my mail but of course mistakes come again they wrote my name incorrectly.Oh not to mention to the sales person emphasized in sms he did so much work for texting back & forth & now I am not buying a car from him he turn 360 to his client.....Is this professionalism?He got a good reviews from other but not definitely not mine.....At last they are pretty good at the beginnng of everything but once you turn away they will shut you off & I am not going there again with this kind of service.There is more than one dealer I am sure I can find satisfaction somwhere else....
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October 2024 by Satnam Janjua
**Review of the 2023 Volkswagen Jetta**
Do go to this dealership and please don't buy VW do not waste your money and time
I purchased a 2023 Volkswagen Jetta and have been extremely disappointed with my experience. Shortly after getting the car, I noticed issues with the coolant system. It was alarming to see coolant levels dropping without any clear reason.
What made the situation even worse was Volkswagen's customer service. I expected support for such a significant issue, but I found the representatives to be unhelpful and dismissive. Long wait times and a lack of clear answers left me frustrated and feeling undervalued as a customer.
Overall, I cannot recommend the 2023 Jetta. The car has potential, but the quality issues and poor customer service have soured my experience. The dealership did not listen to you when you went to complain about there product. Not recommended. At last I have to sell my car to them with a loss of 12000$ and lot of harassment.
**Avis sur la Volkswagen Jetta 2023** J'ai acheté une Volkswagen Jetta 2023 et j'ai été extremely déçu de mon expérience. A little while after receiving the vehicle, I noticed problems with the cooling system. C'était alarming de voir les niveaux de liquide de refrigeration chuter sans raison claire.
Ce qui a aggravé la situation, c'est le service client de Volkswagen. Je m'attendais à un soutien pour un problème aussi important, mais j'ai trouvé les représentants peu serviables et dédaigneux. Les longs délais d'attente et le manque de réponse claires m'ont laissé frustrated et m'ont donné le sentiment d'être sous-estimé en tant que client.
Dans l'ensemble, je ne peux pas recommander la Jetta 2023. La voiture a du potential, mais les problèmes de qualité et le mauvais service client ont gâché mon expérience.
2023 Volkswagen Jetta Review** I purchased a 2023 Volkswagen Jetta and was very disappointed with my experience. Shortly after receiving the car I noticed problems with the cooling system. It was alarming to see the coolant level drop for no apparent reason.
What made the situation worse was Volkswagen's customer service. I expected support for such an important issue, but found the representatives to be unhelpful and dismissive. The long wait times and lack of clear answers frustrated me and made me feel undervalued as a customer.
Overall, I can't recommend the 2023 Jetta enough, but quality issues and poor customer service have ruined my experience.
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October 2024 by laila bouayad
I received my new car yesterday ?
Thanks to Emily and Nicolas, I had a very nice purchasing experience. A lot of professionalism and sympathy at the same time.
A very good shout also to the receptionist for her warm welcome.
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October 2024 by Nedjm Eddine Benzouai
Special thanks to Emily and Nicholas for all the great service. It was really a 5 star experience.
