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September 2024 by Yap Lee
The manager called zacharie seems very lost, I was trying to talk to him and ask him a couple of stuff and he did not seem like he was there, he was somewhere in his own world, not coming here again until they hire an actual manager :)
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September 2024 by Hamsa
Disrespectful assistant manager who insults clients and has zero notion of the importance of customer service. Will be switching services.
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September 2024 by Etheria 666
The wait for prescriptions is always so ridiculously long, regardless of if there’s 2 customers or 10 don’t expect to get them within a timely manner, even if there’s 15 staff working behind the counter
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August 2024 by Priscilla Cardoso
I see I'm not the first to complain about the short haired blonde elderly lady at the prescription counter and if the comments are anything to go by, I won't be the last. This lady's service is really unpleasant. She should not work in any way in contact with customers. In any case, that was the last time I set foot in that pharmacy. The administration is at fault, because I imagine that the employees do not receive training to properly serve customers.
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August 2024 by Paule Doyon
Your pharmacy technician Gervana (or something similar) should not be in contact with the public. Her arrogant, unceremonious attitude, her bad mood, not to mention the feeling that she is being disturbed, means that I will never return to this pharmacy for my prescriptions. It's a shame for them and I see from the previous reviews that there has already been a complaint against her... If there are 2... there are surely more.
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April 2024 by Tess T
I spoke with Valerie on April 10,at the lab best customer service I have received at that pharmacy.
Usually the staff has no patience with the elderly considering there is a high population of over 60+.She was professional and had patience with me and solved my problem In a timely manner.
Thank you again Valerie we seniors appreciate your help.
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April 2024 by Krista-Rose
Very poor customer service
*editing to add that the manager just called to let me know that the situation at hand was handled exactly as he would have handled it, so i stand by my review that this store has poor customer service, as well as doesnt care about their community*
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March 2024 by EricChicas
Poor customer service
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January 2024 by Colette Marcil
Great advice and understanding, smile and encouragement, well done
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January 2024 by Nourhane Garbi
The old lady at the pharmacy a tech in the laboratory with white hair was there at 9 a.m. she opens the files so arrogant as not possible I don't necessarily know how she walks she spoke to me badly I hope life treats you like you treats patients there! No professionalism.
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January 2024 by John Robinson
Much better service at the location on Dollard
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January 2024 by Ma Eve
They lost one of my prescriptions.
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January 2024 by Melanie Guimond
Unbelievable, I called for a question, I had difficulty with my breathing, I asked a quick question about my medication and they told me that they couldn't talk to me about contacting another pharmacy!since I am not a customer there!I just moved near the branch can I tell you that they will never see me!Sad knowing the situation in clinics and hospitals! Really never had service like this ??♀️??♀️
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January 2024 by Jocelyne Lessard
Bad service, aggressive assistant manager not able to make a decision on a box of chocolate, Bad price I should have had it for free but no.
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December 2023 by Vladlen SVU
The checkout service has become very bad for around 2 years. Now it’s the prescription counter’s turn to take over. Long agreement time on site, also on the phone for renewal.JC boulevard Champlain in LaSalle, Montreal.
