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“Excellent service from Ms. Brabant. My wife and I were very well served. If all the sellers were like Mrs. Brabant you would make a bigger turnover. Bravo Ms. Brabant for your good service.”
“Excellent sales-consulting experience. Attentive and friendly seller. Excellent delivery. The delivery people are fast, courteous and polite. Nothing was damaged. For the full experience, I recommend.”
“I was very satisfied with my experience at Materiel Happiness, especially thanks to Sylvain Labelle who guided me in the purchase of my first mattress. He was courteous, very professional, attentive and able to accommodate all my needs. I highly recommend!
Additionally, the installers came on time and installed quickly. Thanks again”
“Ms. Rosaire Dalzon at the Dormez-vous branch in Laval gave us a warm welcome and accompanied us in our shopping. Friendly and attentive, she offered us very good service. It really makes you want to come back to the store”
“2nd review I make for this store, the staff, and the delivery crew. This team makes what would otherwise be a daunting expierece extremely smooth. Excellent all around.”
“Thanks to all the staff members inside the store for excellent customer service. The. Service these store provide is amazing; From products recommendations as per requirement to the instant delivery inside the residence as per promised. Highly recommended when someone is looking for furniture to decorate ur living space.”
“Rosette was lovely and super helpful. We quickly found the exact mattress we wanted and within our budget. She was helpful, efficient and honest from beginning to end. We’re so happy we stopped by!”
“Jade was fantastic! She helped me find my dream pillow and explained the anatomy behind why I needed a certain pillow based on how I sleep. She is an exceptional saleswoman and a lovely person! I will definitely be back”
“I went to Jysk to get the sofa of my dreams. I couldn't find this one anywhere else, either at the high end or in the kit to assemble. But above all I met a person who kept me well informed, Marc, and I thank him warmly.”
“I spent a lot of money on mattresses purchased in "specialized" stores and I was at this family business WOW a personalized service with Marc-Antoine, he took the time to explain to me and give the "GOOD " information on mattresses (not like in specialized stores) my mattress is tailor-made according to my needs. I paid $2,000 less for my latex mattress than in stores and the quality of the latex is really superior (Dunlop VS Talalay). It was made in just 2 weeks. I highly recommend this place, you will not be disappointed!!!”
“I went to buy an Avanti Semi Firm mattress and got the best deal from the seller. Steve is the best in his field, I recommend without hesitation. Ask for Steve when you arrive, you won't be disappointed.
Thanks Steve and Mattress Entrepot.”
“Hello Vanessa provided us with impeccable service and follow-up. Extra service in both languages. Thanks to Essentia.ca customer returns after 16 years of quality and well-being. Jean Guy Boulianne a Canadian Veteran”
“Incredible service and prices! We purchased a sofa with Marie-Chantal and were blown away by her kindness and professionalism. The sofa arrived on time and we are super happy with it, even the delivery man was great, a great sense of humor! Thank you so much!”
“Impeccable customer service, the clerk takes the time to identify our real needs and the products are of excellent quality.
After-sales service is also focused on customer satisfaction.
10/10 ?”
“I ordered via their website. I made mistakes on my order and the Customer Service/email was quick and easy! My order was corrected without me having to go through a thousand procedures.”
“Had a fun, pleasant and ultimately successful shopping experience. The store is spacious, easy to navigate and had lots of mattresses and adjustable bases to try. Leonard was calm and attentive, and answered all our questions without being overbearing. My daughter now has a great Bloom mattress that Leonard even offered to help load into the car.”
“I would highly recommend Grant Armstrong at Caplans for your next appliance purchase. After spending weeks for The Brick to deliver I gave up and moved on to Caplans and got a better quality appliance for less and it was delivered and installed by the end of the week. Fantastic service thanks Grant for an amazing no hassle experience.”
“Hello, I have been doing business with them for more than 15 years, very good quality and at the best price guaranteed, thanks to their stores and their wonderful employees who give us good information.”
10AM - 5PM
1665 Boul. le Corbusier, Laval
Mattress Stores
“Following the floods, I lost my furniture and I was at Rd furniture Laval, I bought several items chairs, sofas and table. No problem, however during installation the kitchen table cracked.M .Jean Pierre took care of my case, everything went well, as promised he exchanged it for me after a few days. I was very happy with their service and I will return for sure. Thank you Mr. Jean Pierre :)”
“(Translated by Google) After an assessment of my needs on their online website… I asked an adviser on the phone for advice and he was very helpful in helping me make the best choice for a blu-slep pillow. Then I made the purchase online and my package arrived in 3 days! Very satisfied with the service and their online shopping site. THANKS(Original)Après une évaluation de mes besoins sur leur site web en ligne… J’ai demandé conseil au téléphone à un conseiller et celui-ci m’a très bien aider à prendre le meilleur choix pour un oreiller blu-slep. Ensuite j’ai procédé à l’achat en ligne et mon colis est arrivé en 3 jours ! Très satisfait du service et de leur site d’achat en ligne. Merci”
11AM - 5PM
1100 Bd Marie-Victorin, Longueuil
Mattress Stores
“Exceptional service from David and Steven from the Longueuil store. I was looking for an electric bed for my son who has multiple sclerosis. David spent 45 minutes on the phone with me to find out what was needed, he was the only one who asked me how much my son weighed and what type of pain he had. No other place I called asked for this information. I went to the store the next day and Steven served us. With the patience of an angel and exemplary professionalism, he had my son try several electric beds and different mattresses. We purchased and my son now has better sleep and less pain at night. The delivery guys were super nice and courteous, they even set up the bed. Thanks David and Steven”
“Amazing and extremely professional service received by Martin!!! So competent, so knowledgeable and professional. Also very patient, not pushy, very accommodating to our requests and needs! Very impressed and a very positive buying experience!”
“Sergiu was an amazing sales associate, he wasn't pushy and was happy to show me a variety of price-ranges of mattresses. He was helpful, friendly, and gave me space to peruse at my own pace. I ended up getting exactly what I needed at a good price. Mattresses are expensive these days, but I didn't walk away feeling like I was pressured to buy something I couldn't afford.”
“(Translated by Google) The only store that answers when you call! Knows his inventory. Cheer!Let's encourage them!(Original)Le seul magasin qui répond quand on appele ! Connaît son inventaire. Bravo!Encourageons les!”
“I came at 3:15pm on a Friday to buy a curtain and the lady kicked me out because she said she’s closing. Don’t rely on the time of opening and closing.—-Thanks for taking the time to reply and explaining . I understand how hard it is to find staff these days. I therefore changed the star rating based on my previous experience one week earlier and I’ll see you next Saturday.”
“We had excellent service with Mr. Gilles, very courteous and professional and present to meet our needs, after purchase and delivery we returned to pick up pillows and always the same courteous and professional service. Many thanks again Mr. Gilles.
Claudine”
“The service at Chez Dormez-vous was excellent! Mr. Sanchez was friendly, patient and very knowledgeable about his products. He was impressively patient with a customer who was very rude to him, Bravo for the excellent service!”
9AM - 5PM
6430 Av. Papineau, Montréal
Mattress Stores
“We bought a washer. The day we received it, it was not working due to an electrical problem in the washer. We had a free technician visit the same day, he fixed it in 10 minutes, so that's excellent customer service! I recommend!! We will come back :)”
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“Had a great experience shopping for a new mattress, primarily from the excellent service of Madrick. He presented us several options based on our needs and pricing and didn't feel rushed at all. He even had us try several pillow options until we found the perfect one. If only all salespeople exuded his professionalism and great attitude!”