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February 2024 by Jevin Ramjattan
Horrible service. Bought a sealy mattress from them it's supposed to be firm but in a couple months of light usage it started to sink. It's so soft, even my 1 year old baby sinks in it, we are light people. There's zero support on it. Our backs hurt and curve from it. Did a warranty claim and it was denied. The photos they ask for are ridiculous and impossible to capture. Because it's a pillow top it hides any sag from the underlying garbage foam. They want to charge you 50+tax to have someone come to your home to inspect it. They are lying thieving cheaters. Scam people. I spent over $1000 on a garbage mattress and they expect you to accept that and have no liability for lying and saying it's a firm mattress. I told the lady what else do I have to do to get you to understand that the mattress is faulty, sue you? And she said that's up to me, they will be happy to corporate with my lawyers... Nasty attitude.
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February 2024 by Diane Bouchard
Our salesman Joey Matta was very helpful, his welcome and his kindness are greatly appreciated, we give him a rating of 100 out of 10 Thanks to Joey for your service
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February 2024 by Sylvain Mitchell
The real sleep experts
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February 2024 by Maxym Forget
Came to buy queen mattress and box spring. Service received by Alexis, impeccable and very attentive. Was able to find solutions to save us money. I highly recommend !
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February 2024 by Sylvie Marquis
Thank you Alexis Theofanis for your good advice,
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February 2024 by Richard Boudreau
They don't respect promotions
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January 2024 by Amit Reiter
Alexis gave us a great service and made sure we chose the right mattress, thanks for all the help we will definitely refer our friends and family!
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January 2024 by Simon St-Hilaire
Good sales service, no pressure. Alexis served us very well and answered all our questions.
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January 2024 by Jairo Sanchez
Alexis was very cordial and advised us effectively, we made our purchase to our satisfaction.
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December 2023 by Leticia Silva
Came back to this store that I got 2 mattresses before to buy one for my daughter. Loved the efficiency and straight to the point information from Alexis. I appreciate people that value our time and show us what we need right away. Thank you Alexis!
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December 2023 by Diana Lynch
fantastic service by Alexis Theofanis!In and ou in 15 minutes, both items on sale!
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December 2023 by Katina Xenos
Thank you so much Alexis! Best service! Fast and Efficient!
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October 2023 by Marcus Bailey
Was really well served by Alexis. Had alot of patience and was very detailed on the product. Enjoyed my experience at Dormez-vous
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October 2023 by Dianne Williams
Excellent service from start to finish! Will definitely recommend to family and friends
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September 2023 by Gloria Di Mario
I also was served by Nakhle. He was very helpful, respectful and professional. I purchased my mattress and left the store happy. Also the people who delivered my purchase 2 days later were also very efficient and respectful. If you want full service I urge you to go to Dormez-vous? !!!!!!! Happy shopping
