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January 2025 by Genevieve Matte
A store where the staff are truly experts in what they sell and above all without judgment! Really a great place, thank you to the whole team for your valuable advice and support!
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December 2024 by Annick Marcoux
Great service, it met our needs, very professional, we will renew at your place 👌🏼✅
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November 2024 by Caroline Grenier Jean
Remarkable service, exceptional after-sales service. Just good words for this team 😊
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October 2024 by mirianne savard
La boutique du Lac offers incomparable service. The advice is sound and the owner and employees are competent and know their products well. I had chosen a running shoe that didn't suit me. The store honored its 30-day guarantee by taking care to find the cause of the problem and resolve it, even calling on a physio to ensure a lasting solution. I was amazed by this 5 star service. A happy runner and a more than satisfied customer.
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September 2024 by Audrey
Fast and efficient service! I made a mistake in the order and I got a super quick response and no problem changing it! :)
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September 2024 by luc plamondon
Wow I bought my new espadrilles yesterday just wow!!! The service excellent.
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August 2024 by Jerome-David Lessard
Being well advised makes all the difference. I went to a few stores in town for my running shoes and this place is the best in QC.
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August 2024 by V Hunter
Despite numerous follow-ups, no responsibility or contact. Protect your data with this company. #WhackAF
:Good morning. I'm disappointed. I went to the branch to purchase espadrille. I paid for my order. Received by email. The staff never placed the order. I waited and waited with no news. I found out when I called the store for a follow-up. No call from manager. Not good service. Attention.
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July 2024 by agkin - Entraîneurs personnels
THE reference in Quebec to equip yourself adequately, and benefit from sound advice from experienced professionals! Bravo La Boutique Du Lac! Proud to be an ambassador for this superb Quebec company :) Thank you Christian!
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July 2024 by Sophie Rousseau
Excellent service, fast and trustworthy.
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June 2024 by Carolane Rheaume
Really specialized shop, professional staff, I had excellent service!
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June 2024 by Expatrio
Having purchased Salomon Thundercross shoes about 2 months ago, I had the unpleasant feeling that the shoe was too wide and slipped on my foot.
After visiting the store today to ask for advice and if an insole would be more comfortable, the manager kindly offered to come back with the shoe in order to make an exchange.
I was truly pleasantly surprised by this gesture because it is a loss for the store and also my old pair will be offered to an association supported by it.
In summary, I leave with excellent advice, a real commercial gesture and a customer experience by far the best in this situation.
A word BRAVO!
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April 2024 by Martin Breault
The guys know this and are friendly thank you
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April 2024 by Marieve Chamberland
Woww what service!! Shoe ordered online on April 16 at 9:30 a.m., shoe received on April 17 at 9:15 a.m.!!
Why come with this wonderful service 🤩
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April 2024 by Alcé-David Gagné
Magasin d’articles de sport avec un très bon service à la clientèle. Les employés sur place connaissent très biens leurs produits et sauront trouver l’article qui correspond à vos besoins. On est toujours bien accueilli et nous sommes toujours répondu rapidement. J’ai achetés plusieurs paires de souliers dans les dernières années là-bas et c’était toujours de la qualité.
