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“Recently engaged my nominated Group Savings Plan Dealer Representative for a mortgage/deed change who delivered a 5 star service from beginning to end and, in collaboration with the supporting teams & Notary (which can take some time), the whole process was completed in 8 working days. Kudos to all concerned.”
“I met with Maddy at the CIBC branch who helped me update my SIN number and address for my CIBC account since I became a permanent resident and moved to Quebec. She also helped me secure a new credit card with better credit availability (my previous card was as an international graduate student and only had a limit of $500). She also offered me a line of credit at a decent interest rate, and was very patient in explaining how it worked. She also helped with hiccups with the CC and LOC on the credit team's end. It has been a very pleasant experience working with Maddy!”
“As an English speaking person born in Montreal, I am always happy with the level of service that I have received. Specifically, at this branch for over 40 years.. The New staff are mentored well and to those who have kept the culture and service at this branch to a level of excellence, Thank you to all the staff.Mario, Lusia and to all of you!”
“Our experience at RBC was fantastic, all thanks to Christopher, who guided us through opening our new account. He made complex information accessible and provided personalized advice, ensuring we selected the best services for our needs. His professionalism and genuine care made us feel valued. Highly recommend for top-notch banking assistance.”
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“Friendly service from Daniel, kind and courteous, keeps calm despite my stack of checks and the long queue. A little long before being served though. There is a lack of employees in relation to traffic.”