-
November 2023 by Frederic Gagnon
I went there to repair the glass of a Samsung tablet. Before going there I had formatted the tablet, the touch screen worked perfectly. After the repair, I test the tablet on site and the touch screen no longer works on almost half of the screen. I am told that it is a master card problem and that it can be repaired for a small additional fee. After 2 months of waiting, the tablet is still not repaired, so I decide to request a refund and recover my now unusable tablet. I was offered a small discount on the purchase of a new tablet, but given the repair service and after-sales service, I declined. I have rarely had such an unsatisfactory service experience. First and last time at this place.
-
October 2023 by Manon Lamontagne
Excellent service from all and a special thank you to Boudji for his patience and professionalism
-
September 2023 by Gwen Dartigues
Service too long for a small repair, time announced 20 min, 1 hour later still not ready and unlocked when it was not necessary!
-
June 2023 by Ange Angel
I had my cell phone screen changed at Electrocell and I am very satisfied with the result and the service. I recommend this store to everyone!!Thanks again ?
-
May 2023 by Melanie Jolicoeur
I had to deal with them for my completely broken cell phone. I had good service. They took the time necessary to explain everything to me and offer possible choices for my phone. I recommend to anyone, professional and courteous service.
-
May 2023 by Kosta Kotso
Place to avoid!!! I strongly question the quality of the parts used to carry out repairs at this merchant. I paid $400 for a screen which is defective and in addition they damaged the GPS of the cell phone. Impossible to speak with the technician who refusesto apply its guarantees and who is very arrogant and impolite. Legal measures are currently being taken against the latter.
-
May 2023 by Famille Rivest
Very good service, fast, courteous and very good price. Very competent employees.
-
May 2023 by Silent Frigon
Very good service one of the best received for telephone problem just wooow!
-
May 2023 by Pauline Chevrette
Very satisfied! I always find my account there. Nice welcome!
-
April 2023 by Jaymie-Lee Sauve Cormier
Very good service, I highly recommend
-
April 2023 by Noémie Charbonneau
Pay $300 out of nowhere for a phone that doesn't even work in the end! Want a refund, sir does not want to refund and tells us that we have to pay more to repair what is not working! Monsieur no longer even wants to communicate with the person who has the invoice in hand and who has to pay!
-
April 2023 by Sylvie Comtois
Exceptional, fast and very courteous service. I am very satisfied with the service received. I recommend you. Thanks again.
-
April 2023 by kathleen stjean
I am very satisfied with the service and I would have no hesitation to come back
-
March 2023 by Retro Souvenirs Radio
Fast service, well done and above all good contact with customers
-
February 2023 by Francois L
I rarely write comments online, but my visit today to Electrocell in Joliette is worth it... Exceptional service and rare these days... A courteous, competent and very kind clerk sold me a cell phone and transferred my data free of charge (unlike Bell). He patiently answered all the questions of someone unfamiliar with new technology! Well done and thank you!I recommend this shop.