Faubourg Desjardins

Convenience Stores
Hours: Faubourg Desjardins, a local convenience store, generally provides very good service according to customer reviews. However, one customer recently had an unpleasant experience when they arrived at the store around 8:55 pm, only to find the door blocked and be told the store was closed, despite the online information stating it was open until 10 pm. The customer, who visits the store regularly and has been purchasing the same item for 5 months, was disappointed that the staff member did not allow them to make their purchase, even though there were 5 minutes left before the actual closing time. The customer felt this was a great lack of responsibility, both in not updating the online closing time and in not serving the customer during the final minutes before closing. Despite this isolated incident, the overall reviews of Faubourg Desjardins indicate that the store typically offers very good service to its regular customers. The business seems to make efforts to accommodate customer needs, though this particular experience highlighted the importance of clear and accurate information about store hours.

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1. Granby, Quebec