Best Buy is an electronics store chain specializing in computers and accessories, mobile devices, TVs and home theatre, video games, and many other product categories. They offer the convenience of reserving products online and picking them up in-store, or shopping online with free shipping on orders over $35. Best Buy Canada provides a Low Price Guarantee and a wide selection of the latest and greatest tech products. Their in-house Geek Squad Agents can assist with any technology issues, from repairing problems to protecting valuable devices. Customers have reported excellent technical and personal service from individual employees, such as an employee who provided kind and friendly assistance in a store location. Additionally, the service desk at the Granby store has been noted for its polite and professional staff. Customers appreciated the well-organized IT department during busy days, with staff like Davidson ensuring everyone was supported and satisfied. Staff members such as Nicolas, Vincent, and Nehemie were also recognized for their helpfulness, whether installing screen protectors or providing support. The staff’s professionalism and resourcefulness have led to positive experiences, often exceeding customer expectations. Customers have also praised service from employees like Nathanaël and Laurence, who offered excellent and efficient assistance, with Nathanaël going beyond expectations. Andrea and Nathanaël are noted for their polite and resourceful customer service, with Andrea trying to help even as a new employee, and Nathanaël leading the team effectively. Other staff members, such as Audrey and Kevin, were also appreciated for their good service and ability to find solutions that satisfied customers. One customer highlighted receiving careful advice from Thierry when buying a laptop tailored to specific needs. Thierry’s knowledge and determination helped the customer obtain a high-performance laptop that outperformed their tower, and they even recommended the same product to colleagues. Overall, Best Buy stands out for its helpful staff, professional service, and wide selection of tech products.
The choice is very limited, however the staff was very pleasant and available.
May 2024
A big thank you to agent Coutu for his excellent service and patience ? For successfully bringing my computer back to life, as well as helping me to better understand ?
April 2024
Very good professional service The Geek Squad always helps me both the nice young men who are in store and those who come to the house
