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December 2023 by Kimberly Jerome
Called Walmart today was put on hold waited a good 15 minutes. Finally an associate answers the phone you can’t understand them. They hang up the phone call back 3 more times the same thing happens the person hangs up again. We finally get through to some one to help us and we were told that they had 6 of the items in stock. We live 10 minutes away we get there and they have none in stock. Walmart very bad service! To top it off self check out is awful too. Not happy
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November 2023 by Ngenzi pack.
Poor & Slow, This Walmart everything is self checkout and very long line! I don’t understand why they don’t hire more cashiers. Very very slow ( Go somewhere else it’s worth your time)
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September 2023 by Laluna 636
After my 3rd negative experience with grocery pick up and delivery at and from this location, I will never order from them again. Both times my pickup orders were delayed for more than 3 hours from the time I had scheduled to pick them up the day before. Even at the store no one is able to get ahold of the pickup staff for any information. I called them over and over and was just left waiting for hours with no explanation. Delivery is just as bad. My delivery was more than 4 hours late and of course was missing many items. Walmart customer service doesnt even offer any kind of compensation for the inconvenience.I am fed up with their below par service.
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September 2023 by H A
They didn't have enough they didn't have enough employees and very important the the healthy issue a lot a place inside Walmart not a clean very important the health for people all the product made an off-site Canada a lot of projects made from polyester clothing shoes this is not healthy against the health people the future
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July 2023 by Yariv Marmor
Friendly and helpful stuff.
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July 2023 by Наталья Бабаева
terrible service, ugly attitude towards customers, the senior cashier is a boor and an absolutely rude person! very disappointed.
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June 2023 by LeRoy “roy” P.S. Connolly
Was fine.. lacks floor staff when looking for specific items
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April 2023 by Deanna Beales
Do NOT ever get your groceries delivered from here! I have experienced several time where an order was canceled by the driver and having it done on Saturday which were groceries for Easter was canceled yet again with a promise to deliver in a span of 10 hours! Absolutely ruined Easter dinner for family as no groceries came and my money was not put back until Monday. Horrible experience and I will never order groceries again from Walmart and would advise others not to do so either! Horrible experience!Do NOT order groceries at Walmart!
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April 2023 by nick labelle
The staff are so nice for what??? I love them so much, especially that one blonde lady in the clothes isle who told me where something was, love when they do their job
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March 2023 by Caitlin Leclair
NEVER AGAIN AM I PURCHASING ANYTHING FROM WALMART IN GATINEAU ?? My son has all season allergies so I bought an air purifier for his room. I get it set up I start it an I'm like why does it smell like an astray , I open the filter and it's COVERED IN NICOTINE ??!!! I called that Walmart an customer service has the balls to say " mam you should have paid attention " excuss me ?!? I should have to " pay attention " to anything when I'm buying or SUPOSE to be buying brand new items. I'm furious I asked how he allows such a disgusting item back with out looking an ofcourse no forward answer ?.
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January 2023 by Kumorisaishi
Horrible store that relies on automated cash registers and their employees that take care of them are just there to mess around or have a negative attitude. Last visit there I bought pants for work witch I needed a receipt for a reimbursement from my employer but ALL of their automated cashes were jammed unable to print one out. None of the employees approached me to offer a solution, instead they all gathered up to talk amongst themselves to joke and one of them was even dancing around.Overall experience from my few visits there is that there doesn't seem to be any management staff around to get things done properly, feels like a wild west, get hired then do whatever you want.
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October 2022 by Natalie Jung
Such a bad experience here. I had to do one return, they had a sign up that someone wasn’t going to be open until 9. Manager (Alexandra) was called for me, and she just wouldn’t do anything about it. Nobody showed up until 9:20. I explain to the manager that I would be late for work but she didn’t really seem to care whatsoever and just asked me to come back later after I repeatedly expressed that I couldn’t. Other employees were nice, but manager Alexandra was terrible. I would’ve happily waited if I wasn’t in a rush to go to work.
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September 2022 by Angele Ramsay
The shelves are not stocked regularly, normal necessary items e.g.: white granulated sugar, not available, twice in one week!! (2022, not during covid)
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September 2022 by Ingrid Duffy
I like Walmart generally, but I was annoyed to discover that after months, they hadn't updated their inventory or snaplid plastic boxes. I had to settle for one that didn't shut securely, though I had been waiting for a better brand (I had bought the previous time there).
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September 2022 by Simon Sunatori
Great store!! This space used to be Zellers, which was my favourite store for non-food items. As Walmart "Supercentre", they have foods as well, so it gives me an opportunity for 1-stop shopping for some weeks.
