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April 2024 by Julie-Annick Verreault
I love Tim
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April 2024 by Nicole Glowala
This used to be my favourite Tim Hortons, especially as an Anglophone living in Gatineau learning French, they were always respectful and helpful. I want to say, I have worked at Tim Hortons for over 3 years in different departments so I understand the frustration of customer service.However today at the drive thru, I had to leave and pull over to write this as the girl does not understand being polite and patient while I try to speak French to help THEM with my order. Every time I had to repeat myself, she would loudly say "WHAT" "WHAAAT" instead of anything else, such as please give me a minute or could you please repeat that. I asked if I could pull up, and she didn't respond for about a minute so I left without knowing if she even put my order through.Please be nice to customers learning your language, saying WHAT loudly over a speaker and nothing else is is disrespectful and unprofessional.
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April 2024 by Tom Gray
Well run Tim Hortons with friendly service
Vegetarian options: Numerous veggie options
Parking: Adequate parking
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April 2024 by Lucien Joly
Good food, very good to use
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March 2024 by Daniel Laprise
They have powdered donuts!!!
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March 2024 by Daniel Azar
Spacious, clean, organized, suitable for the family, good for coffee and study (use your laptop), was surprised by the atmosphere of the place, strategic location in the heart of the city.
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March 2024 by Pascale J
Very well
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March 2024 by Edgar Jimenez
A Hortonellas in winter... It's another level.
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February 2024 by Quartz CMS
Ordered from the store for a delivery and they called me back saying they don't have the K-Cups. Asked DoorDash support online to be given the Tim Hortons store number. Called them and they referred me to their website. Submitted a ticket and some lady called and she didn't understand that it was actually just one item from the order that was wrong.
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February 2024 by abdurhman Muhammed
Really bad service they don’t care about there customers they laugh to
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January 2024 by Georges Paré
Food ok, people serving was
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January 2024 by Tornemaster Proulx
Romi, the team leader, refuses to serve a customer because he was given a straw. Bad customer service. Don't go to Tim Horton's in the evening.
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January 2024 by Vicky T
Our coffees were well made. Thank you very much for the excellent service. Note that this comes from a former manager of Tim :)Our coffees were well done! Thank you very much for the great service. This comment comes from a ex-manager of Tim Horton's!
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December 2023 by Mike Dufour
Its farm at 11 a.m. to 10:45 a.m. their machines are closed. Why are you open cellar gang.
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December 2023 by Lise Laurin
Your coffee is very delicious!!!!