The Brick has been a trusted name in Canada since 1971, providing high-quality household furniture, mattresses, appliances, and home electronics at great prices. With over 200 locations, including The Brick Mattress Store and The Brick Outlet, customers consistently praise the friendly and professional service. Reviews highlight the helpfulness of staff, who offer a welcoming atmosphere and are eager to assist with options and delivery arrangements. Many customers mention specific staff members, noting their courteous, informative, and efficient service. The Brick's commitment to customer satisfaction is evident, with effective communication and problem resolution contributing to positive shopping experiences. Overall, The Brick is highly recommended for its unbeatable prices and quality products.
I visited the shop last Friday and was assisted by Amine CHALLAL. He was very respectful, professional, and made my shopping experience truly enjoyable. Thanks to his help, I ended up buying items and I’m very happy with his great customer service and sales skills.
November 2025
My dryer machine was defective, and I was very upset but Wafa handled my claim with exemplary calm and professionalism. She found the solution and helped me sort everything out. Thanks to Wafaa, I remain a customer at brick gatineau, Customer service that makes a difference
September 2024
Limo at the Gatineau location was very friendly, knowledgeable and provide great insight as it relates to a possible mattress purchase from the Brick and return of a recently purchased mattress from another competitor. Thank you!
