-
December 2023 by Nabil El Majdoub
Mauvaise expérience pour deux raisons :1. ils m'ont fait revenir pour une inspection qu'ils pouvaient faire lors de mon premier rdv!!2. Très furieux contre le comportement de la personne au comptoir qui s'appelle Pierre!! Il m'appelle pour me dire le montant des réparations à faire, je demande alors l'estimé et il me dit qu'on vous l'envoie par courriel. J'attend une heure et quand je rappelle, une autre personne sympathique et serviable (Alex) me dit que selon Pierre, on vous l'a déjà envoyé (pourtant je n'ai rien reçu)!! quand je souhaite qu'il me l'envoie sur une autre adresse courriel, alors à ce moment ce Pierre reprend l'appareil à Alex et me dit que si vous voulez l'estimé vous devez vous déplacer sur place le récupérer car il n'a pas le temps pour renvoyer le courriel!!!! quelle honte!!!!je me suis finalement déplacé au garage pour récupérer le document (des heures travail perdus) et malheureusement je n'ai pas pu rencontrer Pierre pour lui faire une leçon du service à la clientèle!!la raison d'être d'un commerce, Pierre, si vous ne la connaissez pas, est de servir les clients qui paient bien sur des sous en contrepartie!! si on n'a pas le temps de servir son client alors autant fermer!!Bref, un service client MISÉREABLE et pas à la hauteur de ce que la franchise annonce et véhicule, je ne reviendrai JAMAIS à ce garage à cause de cette personne et je ne le recommanderai JAMAIS à mon réseau!!! REGARDEZ AILLEURS!!
-
November 2023 by Alexandre Correia
Service rapide et de bonne qualité.
-
October 2023 by Audrey PAOLI
Meilleur garage que j’ai jamais eu !
-
September 2023 by - Xianghua -
I have always been one to service my vehicle at my dealership, but I had great experiences with OK Tire in Ontario and since I was working nearby, I thought it would be convenient to swap my tires during the workday. Making an appointment was easy, the gentleman at the counter seemed pleasant, and the wait time was about 35 minutes, which I can appreciate (hence the two stars).It’s now a few months later and upon bringing my vehicle in for regular servicing at my dealership, I was surprised to learn that my tires were not installed correctly— more specifically, the front tires were on the back and the left ones were on the right, not only causing uneven wear on my tires and but also caused the steering to veer off kilter (an issue I previously inquired about and stopped driving as a result of). I didn’t think it was unreasonable to trust folks I assumed to be specialists in their field, but here I am, paying the price, thankfully with money and not my life since I don’t drive much. Based on the other reviews I was hoping for a positive outcome, but this was unfortunately not my case and as such, I cannot in good conscience recommend Ok Pneus.
-
September 2023 by Nelson Mendes
They went over and beyond to try and diagnose why I had so many punctures in one tire! They were thorough and explored all possibilities and then presented me with all the facts and my options. It was greatly appreciated and refreshing to see that true customer service still exists!Service: Tires
-
May 2023 by Claude Beaudoin
I have been there a few with my 8 year old jeep and they have able to fix it better than my dealer. Quality of the work is 5 stars. The only reason for 4 stars is that they do not provide courtesy cars or ride home so we have to wait for it.
-
May 2023 by Pascal Tremblay
Been getting my tires here for close to twenty years, never disappoints.
-
March 2023 by --
Had a slow leak one day and called right away. They were able to get me in the shop within 20 minutes. Tire was fixed for 30$ and I haven’t had any issues since!
-
March 2023 by Jean-Francoi Cote
Good garage the reparation was costly but what is cheap theses days and we have a warranty on the parts and labour. CAA recommend it and we had our 3% CAA money.
-
December 2022 by Gwlayne Roberts
Great service really helpful and the tires we ordered came in really fast. Installed quickly without hassel.
-
November 2022 by Maryse Mongeau
(Translated by Google) They diagnosed things to do on my car in May and no call back since when they were supposed to get back to me with an estimate. When I called them myself this fall, they flatly refused to give me an appointment.(Original)Ils ont diagnostiqué des choses à faire sur ma voiture en mai et aucun retour d’appel depuis alors qu’ils étaient sensé me revenir avec un estimé. Quand je les ai moi-même rappelé cet automne, ils ont carrément refusé de me donner un rendez-vous.
-
September 2022 by Benoit Charette
(Translated by Google) For honest service and competitive prices, I recommend you 100%(Original)Pour un service honnête et des pris compétitif je vous recommande a 100%
-
September 2022 by Tim Cormick
Very helpful and knowledgeable! OK Pneus sourced our unusual tire size and got us back on our vacation in less than 24 hrs.
-
August 2022 by Joulz L
(Translated by Google) Best mechanic! Competent nice welcomeHighly recommend! ?(Original)Meilleur garagiste ! Compétant bel accueilRecommande fortement ! ?Services: Auto maintenance
-
June 2022 by Bondye Vivan
I am not there anymore. They are expensive and they charge you for not doing the job. I went there for a locked wheel. I had my lock wheel bolt in the car. They stole it and tell me they did not find because they wanted to sell me another ones. The second time, I went there for engine light on. It was a misfire issue. They charge 500 plus just for checking the code and they told me everything else is good. The worst part of it is they asked me to leave hthe car with them for 2 days. When they call me to pickup the car. The guy told me the car is ready. When I got there they didn’t do anything. When I call them about fixing the car the guy told me that I need another motor because they couldn’t fix one cylinder. I went to another shop they check the engine light for free and get the cylinder fixed.Services: Engine repair
