IGA Extra des Grives has experienced notable changes since the new ownership, leading to a decline in overall quality. Customers have reported an increase in rude young cashiers and a lack of assistance when seeking items. Long-time shoppers have expressed disappointment over price inaccuracies, missing price tags in the produce section, and a rearrangement of items that complicates shopping. Previously valued for its friendly service, quality produce, and cleanliness, the store's recent changes have prompted some to consider shopping elsewhere. Despite these concerns, there are still positive experiences highlighted by customers. Some cashiers, particularly one recognized for her exceptional service, continue to make a positive impact with their courteous and attentive demeanor. The store also supports community initiatives by donating surplus food to Zero Roaming. However, the discontinuation of American Express as a payment option has frustrated some loyal customers, further contributing to their decision to seek alternatives. In summary, while IGA Extra des Grives has its strengths, recent changes and inconsistent service have led to mixed feelings among its customer base.
