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January 2024 by Johanne Grondines Larivée
Always excellent service thank you
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January 2024 by Adnane Zr
Nice staff
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November 2022 by Melanie Lachapelle
I have my arms full I was going for a big shopping spree as they said. 8:10 pm.. I'm told that I can't try on clothes past 8am as the fitting room closes 1 hour before the store closes. Finally bought nothing.
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November 2022 by Mel Larocque
The saleswoman telling me I should buy a girdle to put under my dress to flatten my stomach. Giiiirl I mean, I'm perfect just the way I am ;)It doesn't make you want to go back there to be body shamed...
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November 2022 by Sandra Yergeau
I had a wonderful service today ❤️ the girl that served me was very helpful and speak to me with a lot of respect ❤️ she even complimented my hair and made me feel pretty ?
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November 2022 by Marie-love Hogans
Love this store they have good clothes and there is always something on sale
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November 2021 by Elvis Blas Rodríguez
much specials
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November 2021 by Pascale Paris
The clothes are beautiful but they are very expensive
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November 2021 by Elle Cottier
I agree with others, terrible shopping experience. I gathered a lot of items to try on and both sales clerks didn't try to help me in any way. I had to flag a girl down to go in the change room. She watched me struggle to select 6 items from my pile. After trying on, I went to grab another size on 2 items. When I came back a minute later, she told me, with a mean, sour look on her face, that the change room was closed - at 3:30pm, while the store closes at 5pm. Extremely unfriendly, unreasonable, and rude! I went to the cash and put the 2 items I was forbidden to try, on the rack. She told me not to put them there and to hand them to her. I reluctantly bought a couple of items. Would have bought more if it hadn't been such a horrible sales clerk. It was as though they didn't want me to make purchases $$$. Oct 10, 2021 (15:36); Vendeur 358165, 331669, Magasin 3963.
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November 2021 by Mustafa almtowalli alsafadi
I bought a gift for my wife from there and when I opened her it turned out that it was defective and they refused to return it and the manager was very disrespectful
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November 2021 by athena chila
Great experience, love this store.
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November 2020 by Line racine
Beautiful
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November 2020 by Brigitte Blondin
Service without a smile by all the employees every time I go except for one person out of 5.The super dirty fitting rooms are full of dust flying around in a ball and crushed candy with trash on the floor. And the employees ignore us like we're invisible.I go there because the linen is affordable.
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November 2020 by Martin Benoit
I went to buy laundry the week before you decided to close due to COVID-19 and when I arrived home, I emptied everything in my bag to realize that the cashier had sold me jeans for women was $55 extra by mistake, which I didn't want to buy but which was on his counter because he had lots of laundry lying around when I paid for everything at the cash register. When I went back to the stores the following week to get a refund, you were closed!!! And when I tried to call your store, no one answered!!! When I knew that the Promenades de l'Outaouais was reopening I called to find out when you were opening and it was supposed to be June 5, 2020 and when I got there, I saw that you were not open yet and I spoke with your employee who told me that I would have to make an exchange for other jeans and I explained to him that it was not my mistake but the mistake of their cashier, the manager came to see us and asked for my invoice and she saw that she had made a mistake because I had only bought men's linen and that they were to reimburse me but to call back Monday June 8, 2020 before coming back because she did not know not when you were to reopen and when I called on the 8th, they told me to call back again and today Wednesday June 10, 2020 I called back to be told the same thing, to call back. It makes no sense how you did that because you didn't think to bring them in and arrange your store for the new instructions before opening because the Promenades were already open, instead of making your customers run for nothing like you are doing right now with me??? Now I'm going to have to do that for another month, what? because when we call Promenades for information on Guess to find out when you will reopen. You're already open and that's making your customers run for nothing. In addition, when we call your direct number, as your manager told me to do, your number is long distance because it's Drummundville and I hope I won't be charged for all the times I have du and I have to call you to find out if you are open! Sorry but I find it really ignorant how a nice big company like yours is making fun of their customers. It was the first time I bought there and it will be the last time unfortunately! Thank you for the time you have and made me waste and for your incompetence!! To think that all of this is because of the mistake your cashier made wowwww Have a great day!!!
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November 2020 by Julie Gervais
Great, we can shop at ease while trying on clothes despite the coronavirus!
