June 2019 by Liliane D.
I recently purchased a vehicle from Denis Auto. Company policy states cars over 7000$ are safety, certified and have a 1 month warranty. I purchased a 2012 volkswagen that cost 10995$ -- Again, when purchasing vehicle, It was guaranteed certified and safety checked. Upon taking the car to the volkswagen dealership, it was discovered that the suspension is very badly damaged and dangerous to drive and rear brake caliper is 100 % seized, the e-brake is innoperable because of the damaged caliper and is damaging the transmission, engine and have possibly damaged other components. In addition, part of the exhaust under the car is falling apart due to a rusted out section. Under SAAQ mechanical inspection guide sections 4, 5, 7 (suspension, brakes and exhaust) these components do not pass or meet safety requirements and either were not checked were not properly checked or I was lied to. Heard back from "admin" saying because the car belonged to one of their sales people it wasn't considered a dealer sale, even though it was clearly listed ON THEIR WEBSITE their response: " It is a private sale so denis auto has no relation in this transaction so!" no offer to make this right, no apology STAY AWAY FROM THIS PLACE Lied about the condition of the car Lied about safety Lied about certification
