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“The service from teller, Shana is exceptional !!
Second time Shana has served me and wow.
She really brightens someone’s day with her positivity and good energy.
Thank you for your quick service and knowledge.”
“J'ai eu une charge frauduleuse sur ma carte Visa RBC. Le service par téléphone, a été absolument impeccable (bien que mon appel ait duré au-delà de 1:15) ! Les 3 personnes auxquelles j'ai parlé ont été extrêmement compétentes dans leur domaine respectif. Non seulement on ne m'a pas fait répéter mon histoire 3 fois, mais j'ai reçu un service courtois et les agents semblaient AIMER leur travail. C'est malheureusement si rare de nos jours... Un gros bravo, donc, à l'équipe du service à la clientèle des cartes Visa RBC, du département de la fraude et de la contestation de charges au compte : vous avez tous été super !”
“The most efficient, pleasant, courteous, bank Desjardins has, I'm sure some of you might have read my other review's of the Desjardins banks. Well this is the BEST!!!! An I have used them 4-5 months in a row now and guess what they just get baetter and better”
“I am very satisfied with today's visit to that branch. Mme Jo-Anne helped me with all of my questions quickly and professionally, understanding my situation. Very helpful”
“I had the best experience at the Le Plateau Royal Bank branch yesterday. There was no line up at around 2pm (with what looked like 4 Bank Tellers free to serve people) and the nicest Bank Teller gave me the "royal" treatment with quick service and most importantly, understanding of my circumstances with her delicate manner full of compassion. She didn't rush me (and I checked to make sure I wasn't making anyone wait in line) when I explained what I needed doing and why and she reassured me that she would be there next time I needed banking services. A really human experience that I was not expecting. I highly recommend this branch - as I have had very good experiences in the past - and I just had to write about yesterday's!”
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“I wish all banks had staffs like Meriem Bouzid. My interaction her was magical. Super friendly and very welcoming. She single handedly designed my financial plan for my first home. Highlighting the pros and cons of various paths. I really wish the banking system had more people like Meriem, a big thank you to TD for having more people like her onboard the Team”