-
February 2021 by Samantha Wallis
(Translated by Google) I still have trouble with this CIBC. I spoke with a lady who changed my address and who helped me update my account. Tonight, I came home to get a new card because I had lost mine. This same lady who had changed my address for me told me that she could not give me a new card because it was not the same identification card that was in my file. Q There was an Ontario map in my file. My file that she had updated HIMSELF. But She couldn't help me because of her mistake.(Original)J'ai toujours de la misère avec cet CIBC. J'ai parlé avec une madame qui a changé mon addresse et qui m'a aidé à mettre mon compte à jour. Ce soir, j'ai rentré pour avoir une nouvelle carte parceque j'avais perdu le mien. Cette même madame qui avait changé mon addresse pour moi m'a dit qu'elle ne pouvait pas me donner une nouvelle carte parce que ce n'était pas la même carte d'identification qui était dan's mon dossier. Q'il y avait une carte d'Ontario dans mon dossier. Mon dossier qu'elle avait mis à jour ELLE MÊME. Mais Elle ne pouvait pas m'aider à cause de son erreur.
-
January 2020 by Tommy Rainville
Great service both at the counter and with an appointment. The only real problem is not having a lot of parking. now they have a ramp for disabled people
-
January 2020 by Alexandre Morin
Don't try to have someone answer when you call, it's impossible
-
January 2018 by Sebastien Levesque
The best service I have had since becoming a business customer with CIBC. The service is usually impeccable, but having carried out several transactions with Maryse, she is sincerely dedicated and truly takes care of her customers.
Too bad I can't do all my transactions with this person who really exceeds my expectations in customer service, because I'm not from the area.
