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“Amazing customer service! Both Amanda and Martin were so quick to respond to my emails. I purchased the most beautiful C. versicolor and Avicularia metallica slings. They arrived the next day and were so well packaged. I will absolutely be purchasing again in the future!”
“The staff here are always friendly and helpful. They take the time to make you feel a valued customer, answer any questions you have, and are attentive to your specified needs. My dog loves going there with me and loves the raw food that I buy from them for him. I highly recommend this store.”
“I usually wouldn't comment on a pet store, but the one at 2087 Des Laurentides in Laval provided exceptionally good service. The clerks really knew their stuff and gave great advice for a new cat adoption.”
“This was a great store. The owners are super nice. The store was very interesting with exotic animals like turtles, iguanas, bearded dragons, and rare reptiles. Chris and other staff were very friendly and shared their love and knowledge of all the animals. Will definately be back. A really nice dog named Loki greets you as you come in.”
“I have never had this kind of customer service from any store (pet or other). Sylvie and her staff along with Janet the groomer care so much about their customers (animals and humans) it is truly incredible! Highly recommend supporting this amazing local business who will go above and beyond for you and your furry family members!”
“I love their selection of many Canadian brands that i cant find in that amount at any other pet store. They're very helpful as well. I had never been to a chico before but i am super pleased with their selection. It's my go to for their huge cat food selection. I'm pretty sure they carry every brand.”
“Had a lovely experience with an employee today, she was very knowledgeable and helpful! The store was very neat and organized, we will be happy to come back whenever we need anything for our cat.”
“One of the best places for cat selections out there. They have lots of the newest products on the shelf from tiki cat, weruva, nulo and so many more great brands. Most places focus on dogs, but this one has equally good selection for both dogs and cats. Highly recommend it and prices are better than online.”
“For my part, I have only good words to say about this location! Manon the owner is calm, delicate, patient and dedicated to her business and maintaining this standard. Every time I have to go for my dog's nail trimming, she reassures my pet and makes us feel confident. I also stopped purchasing from another Animo branch for this one. I don't regret my choice! I recommend this business, a superb team and lots of choice!”
“I always have excellent service at this Mondou: kindness, courtesy and good advice. Today I spoke with Audrey, she listened to my cat's problems from start to finish, showed me several products and options to improve the situation. She was a big help. It is this exceptional service that leads me to write this review. Thank you Mondou Ste-Therese. :)”
“Magnificent shop ?Very warm welcome ♥️ We can find everything for our mini!! Favorite guaranteed!!
I spent so much time looking for linen for my mini chi-chi which is XXS, they have everything ? I 2000% recommend go take a look, you won't regret it ?”
“Wonderful staff! Very knowledgeable and always willing to go the full mile for you!! Purchased 2 beautiful parrots from Lee and his wonderful team. We are so happy!! Our birds are amazing!! Highly recommended!! You can see the love they give to the pets at this establishment. 5 star!!”
“Well organized store, and the service was beyond excellent thanks to Rowan, who spent 15 minutes with our little border collie yesterday morning, taking all the time necessary to reassure him and find him a harness. Many thanks!”
“The store on l'Avenir has a warm team interested in meeting the needs of our animals. It's clean and there's never anything missing from the shelves. The clerks are on duty! My mother doesn't even have to ask for it, they offer to bring it to the car, it's very nice of them and the o'select litter in a bag with a handle is quite sensational, I have 4 cats and they are delighted thank you mondou”
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“I highly recommend this store. The staff is nice, welcoming and very friendly. A particular note of excellence for Fanny, the manager who is extremely helpful and who always displays a beautiful smile and contagious good humor. When we enter this store we immediately feel very good thanks to the warm welcome that the employees give us. WELL DONE!”